Riad Catalina

We have considerable experience of Riads in Morroco. This is a very attractive building in a good location. However, we were not offered a collection service from the station, and our taxi driver could not find it. The Riad is poorly signposted and it was only after several false starts that a guide found it. We then climbed three flights of narrow stairs to find there was no welcome drinking water in the room, no information on the wifi service, and no way of contacting the staff. We were finally moved to a very pleasant room on the ground floor. So, a good hotel if the information is improved.

Ryad très bien placé pour visiter à pieds le centre historique de Marrakech. Patio enchanteur. Petit déjeuner correcte servi : café ou thé, œuf dur, pains, galettes, yaourt, miel ou confiture. Chambre : literie très bonne, climatisation réversible, salle d’eau avec douche.

ESTAFA ESPECIALMENTE A LOS ESPAÑOLES LES DAN UN ALOJAMIENTO EN OTRO LUGAR Y DE UNA CATEGORÍA INFERIOR

we had a rocky start, room not available so we were offered a room in another location not nearly as nice, so we rated a 4 rather than 5 which it otherwise would get hands down. Wonderful inner courtyard, staff very helpful and friendly, highly recommended

The hostess Nadia is just fantastic! Super helpful and friendly. The food was amazing too!

The building, the garden and all the staff were wonderful. Would highly recommend.

We booked a

Der Hof ist eine echte Oase der Ruhe. Das Personal ist sehr freundlich.

The Riad itself was beautiful, very sheltered and beautiful bird sound in the courtyard was amazing. The bedroom and en suite were lovely and looked over the courtyard. Rooftop pool was exactly as expected being on the roof of a Riad. The staff were very helpful and friendly. The only downside and disappointment with this property was the fact that it is advertised as having spa facilities on site and even does as far as stating massage and manicure. This was a major factor in us booking the Riad, wanting to have a hammam spa at the end of our holiday so we felt the property had been falsely represented and that was frustrating.

A nice old Riad in the Centre of the Medina. Unfortunately significant maintenance needs doing at the property, with the cental fountaub looking worse for wear, the balcony fountain not working at all and some much needed painting required. When booking the Riad, dont be allured by the nice view of the pool and central gardens. There is a small second Riad which you may be staying in around 100 meters away with no pool and much much smaller central garden. You won't know where your room is until arrival unfortunately. Reception will organise an airport transfer for you at the price of 25 Euro's. Never accept this, they dont send an executive taxi and a normal ride from the Airport to the Medina has a set price of 150 Dirham (15 Euro's) meaning the hotel is pocketing a almost 50% of the fee each time. Mint tea is 30 Dirham in the Riad but 10 to 15 in popular cafes outside with no better service. Breakfast is acceptable but there is no variation on a day to day basis. The showers are less than ideal and something akin to a 1 or 2 star hotel (rather than 4) with an old showerhead in a plastic clip which isnt designed for the head and cannot support it. Nadia at reception is wonderful and couldnt be more helpful. Unfortunately a male porter was very unhelpful and refused to take a card payment of more than 50 euro's as it was not enough leading us to have to withdraw cash and pay the transaction fees for such.