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8.2 / 10 Guest Rating

Hotel Del Portal, Puebla

Avenida Juan de Palafox y Mendoza 205, Puebla, mx

Hotel Del Portal, Puebla - main view

About the Property

Central Location in Puebla
Hotel Del Portal, Puebla is perfectly situated in the heart of the city, making it convenient for guests to explore all that Puebla has to offer. With popular attractions and key points of interest just a stone's throw away, you'll be at the center of it all.

Comfortable Rooms with Modern Amenities
Experience a relaxing stay in our well-appointed guest rooms featuring cozy seating areas, flat-screen TVs, and private bathrooms stocked with complimentary toiletries. The plush bed linens and towels ensure a comfortable and rejuvenating stay for every guest.

Dining and Entertainment Options
Indulge in culinary delights at our on-site restaurant, unwind with a refreshing drink at the bar, or grab a quick bite at the snack bar. Whether you're looking for a full meal or a light snack, we have you covered with our dining and entertainment options.

Book your stay at Hotel Del Portal, Puebla now and immerse yourself in the vibrant culture and hospitality of Puebla!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that the property offers rooms and facilities for wheelchairs. Please note that the parking is only at night from 15:00 to 13:00 of the next day. Check-in time is from 15:00, no exceptions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard - Photo 1
Standard - Photo 2
Standard - Photo 3
Standard - Photo 4
Standard - Photo 5
Standard - Photo 6
Standard - Photo 7
1/7

Standard

The double room provides a private entrance, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

12 m2
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneDeskSeating Area

Standard

Non-refundable
Room Only
20% OFF$101.15

$80.92

Includes taxes & fees
Standard Twin Room - Photo 1
Standard Twin Room - Photo 2
Standard Twin Room - Photo 3
Standard Twin Room - Photo 4
Standard Twin Room - Photo 5
1/5

Standard Twin Room

The twin room provides a private entrance, soundproof walls, as well as a private bathroom featuring a bath and a shower. The twin room features tiled floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit offers 2 beds.

12 m2
Sleeps 3
2 Single bed (90-130 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneDeskSeating Area

Standard Twin Room

Non-refundable
Room Only
20% OFF$115.61

$92.49

Includes taxes & fees
Superior - Photo 1
Superior - Photo 2
Superior - Photo 3
Superior - Photo 4
Superior - Photo 5
Superior - Photo 6
Superior - Photo 7
1/7

Superior

The double room features a private entrance, soundproof walls, as well as a private bathroom boasting a bath and a shower. The double room has tiled floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit has 1 bed.

12 m2
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneDeskSeating Area

Superior

Non-refundable
Room Only
20% OFF$115.61

$92.49

Includes taxes & fees
Family Room - Photo 1

Family Room

This family room features a private pool. The family room features a safe deposit box, as well as a private bathroom boasting a shower. The unit has 3 beds.

0
Sleeps 6
3 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxFanToiletPrivate bathroomPrivate pool

Family Room

Non-refundable
Room Only
20% OFF$115.61

$92.49

Includes taxes & fees
Standard Triple Room - Photo 1
Standard Triple Room - Photo 2
Standard Triple Room - Photo 3
1/3

Standard Triple Room

This triple room provides a private pool. The triple room offers a safe deposit box, as well as a private bathroom boasting a shower. The unit has 2 beds.

0
Sleeps 3
1 Twin bed (90-130 cm wide)
1 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxFanToiletPrivate bathroomPrivate pool

Standard Triple Room

Non-refundable
Room Only
20% OFF$101.15

$80.92

Includes taxes & fees
Superior Room, 2 Double Beds, Balcony - Photo 1
Superior Room, 2 Double Beds, Balcony - Photo 2
Superior Room, 2 Double Beds, Balcony - Photo 3
Superior Room, 2 Double Beds, Balcony - Photo 4
1/4

Superior Room, 2 Double Beds, Balcony

2 Double Beds132-sq-foot room with city views Internet - Free WiFi Entertainment - 32-inch flat-screen TV with satellite channelsFood & Drink - Room serviceSleep - Premium bedding and bed sheets Bathroom - Shower, free toiletries, and towelsPractical - Laptop-compatible safe, desk, and phoneComfort - Daily housekeeping and fanNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

12 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerTVTelephoneDeskFanSatellite channels

Superior Room 2 Double Beds Balcony

Non-refundable
Room Only
20% OFF$115.61

$92.49

Includes taxes & fees
Family Room, Multiple Beds - Photo 1
Family Room, Multiple Beds - Photo 2
1/2

Family Room, Multiple Beds

3 Double Beds132 sq feet Internet - Free WiFi Entertainment - 32-inch flat-screen TV with satellite channelsFood & Drink - Room serviceSleep - Premium bedding and bed sheets Bathroom - Shower, free toiletries, and towelsPractical - Laptop-compatible safe, desk, and phoneComfort - Daily housekeeping and fanNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

12 m2
Sleeps 5
3 Double bed (131-150 cm wide)
Amenities
ShowerTVTelephoneDeskFanSatellite channels

Family Room Multiple Beds

Non-refundable
Room Only
20% OFF$115.61

$92.49

Includes taxes & fees
Superior Double Room - Photo 1
Superior Double Room - Photo 2
Superior Double Room - Photo 3
Superior Double Room - Photo 4
Superior Double Room - Photo 5
1/5

Superior Double Room

1 King Bed132-sq-foot soundproofed room with a balcony Internet - Free WiFi Entertainment - 32-inch flat-screen TV with satellite channelsFood & Drink - Room serviceSleep - Premium bedding and bed sheets Bathroom - Shower, free toiletries, and towelsPractical - Laptop-compatible safe, desk, and phoneComfort - Daily housekeeping and fanNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

12 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephoneDeskFanSatellite channels

Superior Double Room

Non-refundable
Room Only
20% OFF$101.15

$80.92

Includes taxes & fees

Guest Reviews

8.2
Excellent1809 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the comfortable beds.

Categories

Cleanliness8.2
Service8.7
Location9.2
Room Quality7.7
Amenities8.2
Value for Money8.1
Food and Beverage7.2
Overall Experience8.4

Select topics to read reviews

A
Ariyaned DeyaniramxMX
Verified booking
couple
Standard Room
Stayed in Apr 26, 2026

"Exceptional"

10.0

La atención del personal!

Helpful?
K
KarenmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 24, 2026

"CERCA DEL ZOCALO"

9.0

EXCELENTE UBICACION

Helpful?
R
Rafael López mxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 24, 2026

"Exceptional"

10.0
Helpful?
J
Joel EduardomxMX
Verified booking
couple
Standard Room
Stayed in Apr 22, 2026

"El hotel no cumple con lo que promete en internet y muy mal servicio del mesero drl"

6.0

Solo la ubicación del hotel y la atención del personal de la recepción y de la señora de limpieza.

Que el restaurante cobra por separado del hotel, no quisieron pasar el costo de mi consumo a mi cuenta del hotel. El mesero que nos atendió se puso a platicar y tardó mucho en servirnos a mi esposa y a mi las bebidas que se le solicitaron, nos las llevó casi cuando terminé de consumir mis, alimentos, ninca preguntó si se nos ofrecía algo más. También en el cuarto no hay una, secadora de cabello, no hay servibar. En su publicidad por internet ofrecían un desayuno de cortesía y no me lo hicieton válido. En verdad no me quedaron ganas de regresar ni tampoco recomendarles.

Helpful?
Z
ZeferinomxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 21, 2026

"Excellent"

8.0

la ubicación

están pequeñas las habitaciones y aun cerrado se escucha ruido

Helpful?
A
azaleamxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 19, 2026

"Excellent"

8.0
Helpful?
M
MarianamxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 17, 2026

"Exceptional"

10.0
Helpful?
S
SalvadormxMX
Verified booking
couple
Standard Room
Stayed in Apr 16, 2026

"Exceptional"

10.0
Helpful?
M
Mark TetleygbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 14, 2026

"City break"

10.0

Ideal central location just a few yards from the main square. Friendly staff, very spacious and clean rooms. Good TV and a working valuables safe.

Nothing all was good

Helpful?
E
ELISA NATALImxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 14, 2026

"Exceptional"

10.0

Ubicacion

Helpful?
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