Best Western Cleveland Inn & Suites

The bedding was clean and nice and white. The room was clean and didn't have any funky smells and for the most part it was pretty quiet. I do like that all of the rooms here are quite spacious and I appreciate the high ceilings and the crown moldings. I do believe that the furniture needs to be updated, especially the sofas and the sofa beds and floors and there were cracked tiles in the bathroom.

The bathroom faucet continuously ran no matter how tight I could tighten it. There was black mold around the top of the tub where the tile met the tub which was kind of gross and it never seemed to dry. The blow dryer did not work no matter what I did to it. And a nice thick blanket on the bed would have been nice instead of a very thin sheet. A very thin blanket and then what look like another thin sheet was just not enough. And on a king size bed there was only three pillows. I personally feel like there should have been four. And the pillows weren't even king size. There was no shampoo and conditioner. Just a teeny tiny little two-in-1 bottle. And four what turned out to be $100 for the night seemed a bit high for the accommodations even though it included breakfast that we didn't even eat because we didn't have. Burgundy colored sofa look like it needed to be steam cleaned And I've noticed that most of the hotels that we stay in nowadays no longer has carpet and the carpet is just kind of creepy itself because you just don't know what's been spilled on it done on it or anything. And it would be nice if the lighting was all one color instead of having bright white light bulbs and soft warm bulbs . I prefer the warm light myself , the bright white ones are just too bright .Overall this is about my third or fourth stay at this location and I like that it's close to the gas station and Popeyes is walking distance but for that amount of money for a night I think it could be better.

Smelled bad like a run down hotel needs updating and better maintenance

Maintenance the elevator was acting up the cable didn’t work in the room, the floors smelled really bad, reeked of weed in the elevator

The staff told me that I stayed there before in room 207 and smoked in the room cigarettes and try to charge me I asked $100 to stay the night for one night I tried to explain to them that I have never stayed in a Best Western before but me and my father had the same name could have been him but they would not hear it and left me and my family in the cold

Poor..

Choices of breakfast items ... Same everyday & fruit was rotten.

Clean, fresh, comfortable. Price was great. Staff was very helpful and accommodating.

The fitness center was small, but expected that for the bargain.

The staff didn't seem to want to add more food to the breakfast when it ran out even though there was still guest wanting to eat and it was still early.

There was not enough bedding on the bed. The pool had nasty green water. The staff was not very friendly.

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