Sandbanks Hotel

Staff were all friendly and efficient. Location was great, room was large and comfy and warm with great views. Appreciated the bidet. Light bulb was replaced immediately we requested. Breakfast was good with excellent range of decaffeinated options for hot drinks. Great live yoghurt and good fresh fruit salad.

Location and facilities

The property would benefit from a general tidy up. Fresh paint, new carpets etc

Hotel is clearly old and tired in places but the staff are so helpful and kind. Fantastic location

Staff were courteous. The lady on reception who works PM is a great ambassador for the hotel. She Is clearly a decent and kind human being. If you have not paid enough attention to the map like me, please make the effort to exit the hotel via the back for the terrace which overlooks a lovely sandy beach and with easy access to it. I was pleasantly surprised to have a separate living room area. The Wifi worked well. A large bar area to pass time in as a solo traveler before going to one's room. The bedroom area is more modern than elsewhere within the room. The breakfast food was fine. Free car parking which is a plus.

The hotel reminded me of typical sea side one of 20-3O years ago. The style is traditional. When entering, I wondered why the living room area of my room looked dated. I think it is partly to do with the brown furniture which apparently is coming back into favour. The bathroom could also do with a refresh and without a rainbow shower head from memory. The bedroom lacks USB sockets and the TV in the living room area did not work. The bed mattress was a bit lumpy due to the design of the bed but I slept well enough. There is no AC in the room and I could not find a portable fan but I may be wrong. I found the breakfast room on the second morning to be vey hot. My timing was unfortunate when it came to a selection of hot food as there were quite a few empty containers. There should be a warning sign for the steps on the second floor when you descend a level to my room 204 and others. Unless you have incredibly small feet, your feet will overlap the step area. Apart from the steps which I think are dangerous as it would be easy to fall; the issues I have described are first world problems. I enjoyed my stay and benefited from the good weather.

Location, parking and room size

Poor WIFI in the room and restaurant. Basic breakfast, no cheese, salmon or hams. Extract fan in bathroom not working

Staff were friendly and helpful.

The hotel reception bar areas and restaurants were great and drinks a fair price . The balcony was great to have as the view was amazing

The rooms are very dated but clean , could do with modernising.

Location

Booked as advertised to have ev charging. These didn’t work. Was told to go to sister hotel, I checked before I went these were working. They were not! All I got told multiple times was it’s not their charging points (3rd party)and the company aren’t around to fix these. I do understand this but very unhelpful to just be fobbed off this way, also I was questioned if I ‘even followed the steps correctly’ for charging at the sister hotel which I found very rude. If you need ev charging please check. Room was freezing at night

Evening meal was good. Location was nice

The whole hotel is very scruffy and very dated.. The breakfast was terrible. And the bar was very expensive