Residence Inn Mt. Laurel at Bishop's Gate

The Good: - The staff was great. Friendly, always greeted me. I appreciated that. - The breakfast was plentiful and good!! - The room was comfortable and spacious. - The location and convenience to I-295 and Rt 38 was great. The Not so Good - The refrigerator ice-maker didn't work and there isn't an ice machine on the premises that I could find. I had to go ask for some. The front desk attendant went and got me some. But, they said the ice-maker should be working. Nobody ever came to check it out. - There were no cups for water in the exercise room - The elliptical in the exercise room was broken the first night. It disappeared sometime on the second day of my stay after I asked about it. I used the treadmill the 4 nights I was in the gym2 - The TV channel selection was pretty limited. I would have liked to have more sports channel selections. Overall, it was a pleasant stay. The issues were minor. I'd stay there again.

Everything about this place was absolutely amazing especially for the price. One of the best hotels I’ve stayed at in a while

Great room breakfast was great everyone so froendly

Need to work on Breakfast , make sure Fresh

Customer service was not good 3-11 and the overnight in the morning when checking in and out. I stayed at this property numerous times in the past and the cleanliness was not its best. Room was outdated for it to be a 1 bedroom suite.

EZY pzy stay… clean room, breakfast was a average but had healthy choices

I stayed at the property years ago and loved the homey feel but it has become very inconvenient to stay here. There was no hot water to take a shower so my guest and I had to boil water to take showers. We had scheduled a late check out but because someone did not update it in the system, my guest and I were interrupted many time while we tried to sleep in. There was no blow dryer. We were placed in a room across from many little kids and the “sound proof walls” did nothing. The wifi did not work so we used our personal hot spots to get internet service. The staff was kind but amenities were very disappointing. Clean room though

The location and property were perfect.

The staff did not display the level of hospitality I'm used to. Front Desk Staff person was not welcoming at all. In my room was one wash cloth and towel. When I called down to the front desk, I was told I had to come down to the front desk a get it. This was the 3-11pm shift. My cousins and I were playing a card game in the room and a staff member came to the door and asked us to "Pipe Down". Beautiful property, but the staff could use Hospitality Training.