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9.5 / 10 Guest Rating

Casa La Merced by Mustique

Centro historico, Calle Don Sancho # 36- 165, Cartagena de Indias, co

Casa La Merced by Mustique - main view

About the Property

Luxurious Suites with Modern Amenities
Casa La Merced by Mustique offers spacious suites with marbled floors, air conditioning, and elegant modern décor. Each suite is equipped with an overhead fan, minibar, safe box, and cable TV, ensuring a comfortable and convenient stay.

Garden Pool and Hydromassage Tub
Guests can unwind and relax in the hotel's garden pool or indulge in a soothing hydromassage tub experience. Whether you prefer a refreshing swim or a pampering soak, Casa La Merced provides the perfect setting for relaxation.

Concierge Services and Exciting Activities
The 24-hour reception desk at Casa La Merced by Mustique offers a range of services, including bicycle rentals and city tours. For adventure seekers, the hotel can arrange thrilling water activities such as yachting, sailing, wind surfing, and scuba diving classes.

Experience luxury and comfort in the heart of Old Cartagena at Casa La Merced by Mustique. Book your stay now to enjoy a memorable vacation!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Laundry
Airport shuttle

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations for 4 or more rooms are considered group reservations and will have a different cancelation policy than single reservations. The property will contact you to provide further information about this policy. As per Colombia´s tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional137 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the clean and comfortable rooms.

Categories

Cleanliness9.6
Service10.0
Location9.6
Room Quality9.6
Amenities8.6
Value for Money9.1
Food and Beverage9.6
Overall Experience10.0

Select topics to read reviews

K
KimberlyusUS
Verified booking
young couple
Standard Room
Stayed in Oct 8, 2024

"Exceptional"

10.0

Excellent.Loved it

Helpful?
R
RebeccausUS
Verified booking
young couple
Standard Room
Stayed in Aug 15, 2024

"Beautiful property in a convenient location.some qlitches with the stay."

8.0

The property was beautiful and the location good.

It took 15 minutes to get hot water in the bathroom. That may have been because we were the only guest and on the 3rd floor, but given the price point that was rather inconvenient. Also the Internet went down for the last third of our stay. Not their fault, but some sort of compensation could have been offered.

Helpful?
D
DonielleusUS
Verified booking
young couple
Standard Room
Stayed in Jul 10, 2024

"Exceptional"

10.0
Helpful?
D
DavidgbGB
Verified booking
solo traveller
Standard Room
Stayed in Jul 7, 2024

"Fantastic property with great service and totally relaxing experience."

10.0
Helpful?
M
MichaelaskSK
Verified booking
family with young children
Standard Room
Stayed in Jun 5, 2024

"Exceptional"

10.0

Beyond the lovely facilities and perfect location (in the city centre but without the noise), attentive and professional staff, we particularly loved the breakfast setting that fosters conversation and allows you to meet new and interesting people. This led us to enjoy a marvellous day, visiting beaches on the hotel's boat Libelula (warm thanks to the captain and his assistant for a smooth ride) with fellow guests, ended by a tasty lunch and cocktails in Agua Baru.

Helpful?
T
TatianausUS
Verified booking
young couple
Standard Room
Stayed in May 31, 2024

"Amazing 5* experience"

10.0

We stayed at suite on the third floor and it was amazing! Service was impeccable, breakfast prepared each day (although it is same breakfast every day).

N/a

Helpful?
R
Refugio rosas
Verified booking
family
Standard Room
Stayed in May 24, 2024

"Exceptional"

10.0

Everything just perfect for us

Helpful?
V
VictoriaauAU
Verified booking
young couple
Standard Room
Stayed in May 15, 2024

"Wishing we could stay there again!"

10.0

The staff were very professional, friendly and provided excellent service, the delicious breakfast and the private/boutique nature of the hotel. Lovely building within minutes of the centre of the old town.

The room was compact but well furnished.

Helpful?
C
CohenusUS
Verified booking
young couple
Standard Room
Stayed in Apr 23, 2024

"We loved our stay at Casa La Merced and would definitely stay there again"

10.0

The staff was cordial, professional and helpful. When our ac was acting oddly, they immediately responded and fixed it. The room was lovely and spacious., The breakfast was delicious .Every morning they asked "what would you like for breakfast " which was a bit odd without know the options. The location was excellent

Helpful?
B
BowanchCH
Verified booking
young couple
Standard Room
Stayed in Apr 21, 2024

"My worst experience ever!"

1.0

The staff tried to take advantage of us while trying to charge us extra fees. Pressuring us to sign documents. Pressuring us to pay afee of USD ~170 as they told us that they could not remove stains from suncream, which was a lie.

Helpful?