Microtel Inn & Suites by Wyndham Jasper

placed smelled so bad that we left after checking in. air conditioning could not cool the room

Lay down area in front of window has a large stain

Great stop over to spend the night in North Georgia. Staff was friendly room was clean. I didn’t try breakfast, but it was included with the room. Overall, a great day bed was very comfortable and pillows were good. Bathroom was clean

Room a bit out dated. Not the cleanest. Staff was nice. Security was lax. Seemed under staffed. Molding in my room was falling off and furnishings were outdated. Rooms need an update and deep cleaning. Over all, served it’s purpose for a stay, but security for especially a person traveling alone, not familiar with the area needs improvement due to the location in a warehouse complex. The staff couldn’t have been nicer. They seem to be doing several different tasks at the hotel and running the front desk in between tasks. Need a designated front desk person so the staff don’t get pulled away from what they are doing to help guests. Staff was great helpful and hard working. Entry to hotel needs automatic doors to enter when your juggling luggage, entering and exiting would be a bit smoother. This is the first hotel I’ve ever been to that ID was never asked for upon checking in. Over all, the stay was fine, staff was very nice and coffee and continental breakfast was a bonus. Bed and towels fresh every day.

Need to address tge breakfast or lack of. EVERYONE was shocked at the selection offered. Everyone left there to seek breakfast. Also, no shampoo, conditioners or lotions. This has ALWAYS been standard with Wyndham.

Room smelled of cigar smoke. Noisy all night with guest party

The hotel was clean, staff welcoming, the area was perfect.

We made and confirmed reservation for 2 queen handicap equipped room, what we got first was A double regular room which would not work due to the fact that my sister could not get into the shower.So they then placed us single queen room with a couch. So I ended up paying full price to sleep on a couch. The hostel staff did.Give me a break on my returning reservation since we have to be in the same area next month for surgery.

Location was great. However waking up with bed bugs crawling on my neck was traumatized!!! Hotel staff denied having bed bugs in RM 216 however I have pics and showered them to staff and was blown off as they were just bugs not bed bugs.i lost 2 nights cost of rooms and the loss of everything I had brought to room because I didn't want to bring bed bugs home with me.hotel staff refused to refund my entire 2 days of stay.very disappointing and costly for me!!!

Refunded my money for 2 nights stay at the very least however that was not the case.