LHP Certaldo Resort

Tutto!! Ottima posizione. Il personale squisito. Servizio da 5 stelle camera spaziosa ci hanno dato l’upgrade gratuito con bagno enorme doccia e vasca da bagno. Il servizio anche per il nostro amico a 4 zampe eccezionale. Ottima la colazione!! La pulizia e il range di costi extra. Vivamente consigliato.

Unica pecca la posizione di accesso in un punto bruttino sulla strada. Bisogna fare un pochino attenzione con le manovre. Materassi e cuscini un po rigidi dipende dai gusti e dalle abitudini.

The hotel is close by the train station, it’s a beautiful hotel with a very nice garden and a pool. The breakfast is delicious and the staff (from the receptionists to the housekeeping staff) team is absolutely fantastic! They are available, arranging, friendly and professional. Grazie mille !

I had breakfast included but day 1 I had lunch reservations and didn’t eat breakfast and day 2 I checked out early.

I really was looking forward to my stay here however on entering the hotel I got a musty smell which I soon realised was not only in the lobby but also very strong in my room. I can only describe it as rotten vegetables. My room also felt damp and clammy. I Whatapped the reception late the first night to complain as it got so bad I couldn’t sleep well. They responded next morning telling me they would inform the manager as soon as she arrives. I heard nothing more and got on with my day. Although the room was lovely and bed comfortable and the bathroom clean and spacious. Two things I noted were missing in the bathroom namely a glass or vessel for your toothbrush and no grab bar to assist with getting in / out of the bath safely to use the shower. I did not venture to check the pool but looked small from passing. I arrived late Sunday evening to find no restaurant was open and I had to walk alone the 10 mins into the town thru some scary graffiti lined underpass. As I was only staying 2 nights I did not pursue the smell in my room and I checked out at 6am on my last day. The hotel never checked back either with regards to the smell issue.

Picturesque. Fabulous breakfast and coffee

siamo stati entusiasti del trattamento che ci è stato riservato dal personale addetto In particolare Luigi e Silvia hanno avuto una cura minuziosa nei nostri confronti, riservandoci delle attenzioni uniche. Ci ritorneremo. Da Angela e Franco