Danoya Private Luxury Residences

Nice clean big spacious villa with private pool. Let us check out one hour late which is very good for us. We went out to spa first thing in the morning and we didn’t have to rush back.

TV didn’t work couple of days. when I contacted at night (that’s the only time that we are back in villa) and couldn’t help as there are no technician. Day 1 & 2 TV was functioning. Day 3 & 4 no TV. I didn’t report it first night because I thought it may be temporary but when still not on second night (day4) I contacted. it was back on our last day. We ordered food from the menu and when the food arrived it is totally different then what it stated in the menu. First of all, fish & chips arrived without chips. when we pointed out he apologized and brought back chips. Another dish was grilled fish with asparagus and steamed rice. Not only fish was dried and tasteless no asparagus nor steamed rice. when complained he just apologized and that’s the end of it. It’s not his fault but I want him to let know the kitchen. I doubt it that he’ll report back to kitchen. Apart from that two incidents everyone very helpful and friendly.

wonderful helpful staff, breakfasts served on time and in-villa. lunches and dinners good value and very tasty. the gardens outside were a pleasure to walk through. we appreciated the aircons upstairs and downstairs.

the ‘luxury’ ended at the villa front door. inside was very dated. the pool furniture and gardens were old and uninspired, not like the photos in the ad. there was also no shuttle to village as was advertised. the master bathroom was disappointing with a hole in the bath, badly fitting toilet seat and the shower fittings were leaky causing chronic mould.

Everything

absolutely nothing

We booked and paid for 10 nights with a 2 bedroom villa and we immediately checked out after getting the keys to our villa. It looked nothing like the photos, it was completely run down, dirty and in need of serious maintenance. The villa had 2 bathrooms and both of the windows in the bathrooms were broken and unable to be closed, therefore the bathrooms were full of mosquitos. The bed sheets and pillows were yellow, stained and dirty. The cupboards were broken and dusty, the pool outside was dirty and the tiles broken. They refused to give us a refund even though we checked out immediately. I would avoid this property at all costs.

The property was run down and up clean. we didn’t stay at the property even though we paid for 4 days. they wouldn’t refund our money wouldn’t recommend

in need of maintenance and unclean

room was nice and clean

room did not have enough towels upstairs and downstairs no hand wash or enough soap breakfast was terrible and cold room service was only provided from 8am - 4pm daily which is time your usually out and about. Did not make any sense as you would want something after hours but it's closed lol