Pandanus Resort - Complimentary Minibar

Super freundliches Personal. Betreuung mehrsprachig u.a. in Tschechisch oder auch Deutsch. Die Teichbecken mit Koi und Barsch waren jeden Tag ein fester Bestandteil, da man diese auch füttern durfte. Zu Fuß oder auch mit kurzen Taxi Fahrten gibt es super Restaurants in der nähe. Wir hatten nur Frühstück gebucht. Schön angelegte Grünanlagen. Alles sauber

In den Pools sind die Fließen nicht bündig verfugt, wodurch man Barfuß sich leicht die Haut aufkratzt. Unser Kind durfte Badeschuhe tragen. Zu unserer Reisezeit war immer die Rote Flagge am Strand. Ggf. sollte man die Wetter-Wasserbedingungen zur Reisezeit mit prüfen. (-> da kann das Hotel nichts für) Zwar gibt es keine Kinderanimation. Aber es gibt abwechslungsreiche Aktivitäten für Kinder.

Great design

Internet is really bad. Specially the bungalows close to the water no Internet.

Bungalow, garten, schwimmbad, spa

Immer windig

Le lieu, la qualité des chambres, l’équipement, belle piscine et bel accès plage,

Trop d’attente restaurant, trop peu d’hospitalité et d’attention au SPA et à la réception. Très difficile de programmer des activités proposées par le resort même (excursions, cours de cuisine, terrain de tennis). Le personnel d’accueil semblait en permanence surchargé et nous demandait quasi systématiquement de repasser.

Lovely resort, beautiful pools and beach. Very friendly staff. Great food and lovely restaurant atmosphere.

Two very minor things: Only few rooms have a nice view. If you leave the hotel, there are only very few restaurants and cafes nearby.

Horrible service and staff

Fantastic stay. Where to start? The staff didn't know what good to do for us. The grounds have a beautiful layout, withartistic decorations.. The grounds are beautifully landscaped with palm trees and bougainvillaeas and of course the Pandanus plant and are so well-kept. Especially children were fascinated by the carps. The birds - and the frogs! - thrive here. The beds are super comfortable. There are also cosy bungalows with terraces scattered on the spacious grounds. The restaurant has Vietnamese dishes and Western, also for breakfast. The breakfast spread is lavish. There are complimentary activities, like walking tours, yoga, tai chi. There is a daily shuttle bus to the nearest small town. The staff were happy to teach us a little Vietnamese when we asked them. The service and facilities by the two pools was great. They had delish drinks, included a delicious coconut with water and tender flesh - almost a meal in itself! By the large pool there is also a restaruant facing the sea - fabulous for a sundowner! The bartender in the bar knew his job to perfection. The massage (Vietnamese traditional) was out of this world! Delicate and hygienic environment. The beach was raked and cleaned daily and the pool staff were extremely attentive. There are life guards. Play area for kids. We want to thank each and every one of the staff for making our stay like being in paradise and for spoiling us rotten! Eva - host/guest relations - was extremely helpful and gave us a lot of useful information. Qyuin in the guest relations/reception went out of her way to explain linguistic challenges. Henry in guest relations went out of his way to comply with our requests and explaining cultural phenomena. Çuȯc in the restaurant gave the 7 star service and we cannot name each and every one, but they all did perform to 7 stars, also the people behind the scenes, the kitchen staff, gardeners, technicians, etc. It was very hard to leave lazy life in Paradise!

They tried their best to fix the WiFi.

Tolles Resort.

Le complexe est positionné en front de mer, ce qui permet de profiter aussi bien des piscines que de la fraîcheur de l'océan 🤗