CC Beach Front Papagayo All Inclusive

This hotel is a scam; nothing close to a 4.5 stars: a 3 stars at the most. The service is minimal: at the restaurant it’s a self yourself at the buffet and at breakfast you have to get up and help yourself to one cup of coffee at the time; no body comes around with the pot for a refill. Same for wine; personnal service is almost none existant. The personnel is very sparse. At the pool bars, you have to go to the bar to get a drink; no waiters! No shaded areas; every chair is in the sun and sunbrellas are inexistant. If you are looking for compfort and service, look next door to the Mangrove: another world! I wonder who gives the stars to hotels and if they were ever there?!?!? P.S. the room was almost correct but the bathtub was a 100 years old. No room service: there is no phone in the room.

The food was very good, although not much variety. The amenities were very nice (kayaking, paddle boarding, pool table, ping pong, decent gym, kid's climbing area, swings, foosball). The staff were wonderful. There wasn't a single unpleasant individual in the whole resort. We tipped, a lot, but it didn't seem to matter to the staff. I'm sure they appreciate it but the people that didn't tip didn't receive any downgrade of service. We always had beach and pool chairs. The whole resort is spotlessly clean. However, we wouldn't come back. The music by the pool was soft enough not to be a bother but the speaker had the bass turned way, way up. You could hear thumping bass EVERYWHERE. You couldn't hear the music, just the thump, thump, thump of the bass of the music. When I say everywhere, I mean everywhere. In the room, on the beach, at the pool, in the gym, etc. There was no quiet place in the resort to get away from the thumping. I couldn't wait for the music to shut off at 5 p.m. each day so I could hear the birds, and the wind. If there wasn't a thumping bass, I probably would come back but after 5 days, I had had enough. That was the only thing wrong with the stay but it was a big one. Our adult kids didn't notice it but my husband and I did. If you are not noise sensitive, this would be a great place to stay. If you are noise sensitive, find somewhere else.

Unless you get a fabulous deal, and dont mind eating average (at best) food, save your money and go elsewhere. We booked 8 nights in a master suite and tried to make the best of it but left after 5 days forfeiting almost $3000 CDN. We knew it was 3 stars with limited amenities, and based on other reviews went as it was promised to be a quiet resort with good food which was all we were looking for. We tried to make the best of it, but for the most part the food was not good, and the facilities need some money invested. Our building had a serious bat issue and we had bat poop all over our balcony daily that was never cleaned even after requesting. On a positive, the pools were refreshing and the buffet staff was pleasant. Thats where the positives end.

The location of the property is very good

No hot tub, not enough things to do during the night , food choices can improve

Great experience, amazing hotel, the food, the service everything was great. Lot of things to do, the gym, great pool areas, go around with the bicycle among other things Hope to visit again soon.

I think this resort really caters to families, providing a good value since all meals, snacks from the restaurant are included and there are plenty of activities for kids (pool, games, beach). As a couple, we chose it due to its location close to LIR for our flight schedule (we only spent 2 nights here). I will also preface this by saying that we just came from an amazing time at Arenal Manoa so it was a bit anticlimatic for us. This hotel was marked as a 4-star property but it's a 3-star at best. The good: The food was delicious! As foodies, we were a bit skeptical of an AI, all-buffet deal but the food was very flavorful and there were plenty of options for all meals. Also, the staff was very friendly and they work very hard (notice many were not leaving tips - we are blessed and come from families that have worked these jobs so we are happy to do so). Everyone from the beach guy to the frontdesk and all the restaurant staff were always greeting us. The front desk gal (sorry, I didn't get her name) was very welcoming and set up a taxi to take us back to the aiport on our return trip. And Christian at the restaurant remembered us each time we saw him. The grounds were very well kept and we saw quite a few large iguanas and a cute kitty. Plus the location, near LIR, and beachfront can't be beat. The water was warm, you can wade out pretty far and it's still shallow, the beach had plenty of shade from beautiful trees and if you walk to the right of the hotel, there are quiet areas with very few people. The areas of improvement: The "garden view" rooms (600s) were small and the bathroom needs updating (small sink, no counter space, low shower pressure and hot water was hard to figure out, plus not a lot of towels). There was no garden, but dirt around each of the buildings in this area. The room was not restocked with drinks in the mini bar like most AI. Also, the empty bottles/cans were not disposed of in the room. The gym needs new cardio equipment (the treadmill made a funny noise throughout the entire workout, plus it was just that and a bike but decent number of weights). Water dispenser hould always be filled in the lobby area. I would recommend this hotel for families for the value and location.

Went to CC for a family trip for around 5 days and I wish I could’ve stayed longer. The moment we arrived we were greeted with tasty fruit juice and a nice atmosphere. The first night we all ate at one of the two restaurants on the resort. It was a taste menu style place and everything was mouthwatering. The other, buffet style restaurant was just as good and had amazing options for every meal. Both pools are great and the pool bar is fantastic. Emanuel the bartender is the best bartender I have ever met. Other than that, the rooms could have used more hooks for hanging wet items and the beach had a few scammers (rarely). The last night of our trip was New Year’s Eve and the party was lively and authentic. The staff was also kind enough to lend us a table and three bottles of champagne for our mini party outside our room. The only negative part of the trip was the family next door that sent a noise complaint to us because of their sleeping baby (even though there was a WHOLE party going on 50 ft away). I would 100% recommend visiting this resort if you are thinking about it.

Très vieux, pas d’accueil à l’arrivée, cuisine pas terrible, jus de fruit tout sauf du fruits. Hors de prix. A éviter comme endroit

Best casual and local spot you will find. Right on the beach. Pools are great for kids. 1.5,4,6 kids loved it. Food was solid. Rooms were great and super clean. Nice beds and towels. Felt super safe and cared for to be a boutique local spot. Would visit again for sure.