The Westin Annapolis

Max was very helpful and had my car waiting as soon as I came down. Great valet team!

Convenient

Clean , easy to park, nice bar

Das Personal an der Rezeption war sehr freundlich und hilfsbereit

Das Frühstück (prebook) über Booking war zwar qualitativ gut, aber sehr umständlich organisiert. Man hat zwar 25$ im voraus bezahlt, aber hat nur Gutscheine über 17$ vor Ort erhalten. Frühstück war à la carte und jeden morgen gab es die selbe übersichtliche Karte. Nach längerem warten hatte man da ein leckeres Frühstück, aber man muss ggf. dann nochmals zuzahlen. Bitte mindestens eine Stunde morgens einplanen. Geschäftliches Reisen besser ohne Frühstück buchen oder anderes Hotel.

Bad attitude, rooms are never ready even though the know people are coming for a political event. Rooms are just okay, never worth the cost. They also hold you up for the internet. Just a bad stay

Hotel was clean. Staff were polite. Beds very comfortable.

Cost. Terribly expensive cost which was not congruent to services received. Location was hard to get to-right off the circle, so confusing where to turn-not much Westin can do about this though. Did not get to enjoy the comped breakfast...had to pay for parking even after receiving a return email (I emailed first to ask about the parking especially since we had 2 vehicles) stating that they could accommodate both vehicles at no extra charge to me, I had to pay for parking for both vehicles (over 50$) because Westin's underground was full and Valet was too....so staying any later for breakfast would cost me even more. Staff were indifferent to my questions as to why I had to pay even with return email assuring me I did not. I did offer copy of email but staff weren't interested. Room was changed to "accommodations room"-no issue there but no outlet in bathroom for appliances. I attended an event that night at the Westin for my work, drove a distance, stayed overnight to prevent late night driving, and guess I expected more for the price I paid for 1 room for 1 night To add insult to injury, throw in the unexpected cost of 2 vehicle parking makes me feel the cost was exorbitant and was then disappointed more so for a mediocre experience.

Ate out.

The bed cover too warm. Pillows like sandbags.