Magnolia Inn Kingsland

The room itself was fine there was a weird smell in the room that would not go away even after spraying. I believe it was coming from the air conditioner I had to buy air freshener and continuously spray throughout the night and day but all together the room was okay for the price, the only thing I have a problem with is that although Expedia did not charge for the reservation beforehand the hotel charged my card anyway because I came in after 6:00 which is their policy and not that of Expedia considering I did not make the reservation until after 7:00 p.m. it didn't sit well with me considering you can't secure a room but they will give you onthey deem available depending on who's paying with cash if you don to'although the hostess was vcannot prepay to ery nice and kind and polite the owner of the hotel himself was very disrespectful and rude very short and did not make me feel comfortable at all. Avoid this place like the plague.

I booked the room prior to arriving, firstly it would not let me pay on the app to reserve the room until I arrived which is not okay. After arriving the owner of the hotel came to the night window and when I told him I had a reservation he pretended to look at the computer the. Said he couldn't find it. He proceed to deny seeing a reservation even after showing him a confirmation number and confirmed email. After I told him I would be calling Expedia to send the reservation through again because he was saying he didn't see it he told me to do that because he didn't have it. I spent the next 3 hours calling Expedia being on hold and trying to level with this Man when the case was escalated and the representative wanted him to confirm he didn't have my reservation he didn't bat an eye but asked for my id amd pretended to make a check in and just giving me a key when I asked for a receipt he told me no not until morning. What?!!! He put me in a double bed room when I reserved a deluxe King and also he never gave me a receipt and they cancelled my Expedia reservation but charged my card the full price then some. The receipt printed said 47

Clean and prompt late check in

The place is a vagrant living place. People in rooms where standing outside there doors smoking and stuff looked like a convict hangout. Dont stay here.

Attentive staff, clean room, as advertised

The property itself was not bad at all the rooms were clean and most of the staff were friendly except what I believe was the owner an Indian man was very rude every time I encountered him. Very snappy and ill-tempered that taste in my mouth I made it to the point that I do not ever want to return to that property even though the property itself was great. If you do not have the personality or patience for customer service you probably shouldn't be in customer service or representing your business especially.

Owner is nasty, a very rude man. He tried to keep my deposit saying he smelled cigarette smoke and i would never even dream of giving them th opportunity to charge my card $250 for a cleaning fee. Then threw the deposit at me and told me to get out and dont come blocked my name from renting again..

RUDE OWNER AND THE HOTEL IS A HUGE DRUG SPOT.

Great deal

Room Decor looked great, but no plug in for coffee maker, shower knob needs a “set” screw, I had to tighten bolts on toilet bowl - loose, bathroom needs painted, beds were very comfortable, floor was dirty.