Fairfield Inn & Suites by Marriott Chattanooga South East Ridge

The staff was excellent and very helpful

There was nothing that I like

Room was nice except for someone's used wash rag hanging over the shower rod.

No parking. The entire back row of parking spots for vehicles was taken up by a semi, a tour bus, and two or three box trucks. There were no spots for individual vehicles. When I brought that to the attention of the desk clerk he replied "Yes, I know. You can park wherever you can but don't block the entrance" When I asked for a refund I was told he could not give us a refund. Fortunately he was going off duty and we were able to get his space, which had a large SUV parked over the line into that space. The selection of TV channels was horrible. Not sure what you're supposed to be able to fit in the micro fridge, it was approx 1'X1' outside, much smaller inside.

Clean rooms, good variety of breakfast food, quiet, cold air conditioning, coffee provided in lobby

Time breakfast stopped being served

The kids loved the clean pool area. The facility overall was pretty clean. The majority of the staff was friendly and accommodating.

Some staff members were not welcoming and seemed bothered by requests for extra towels. There were not enough towels and wash clothes for the number of people we had in each room. The coffee pot in the room was too small and did not have enough coffee for the number of people we had in the room.

Close to main highway in a quite area and could walk to restaurants

Nothing

Easy check in, convenient last minute accommodation, clean rooms, cold air conditioning

Breakfast needs to be extended by an hour, outdoor pool would be nice, more washcloths were needed, no TV program pamphlet was available

VERY clean and staff was very friendly and welcoming!

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