Su Nido Inn

SERVICE WAS REMOTE. NO LOBBY. NO PERSONAL CONTACT WITH STAFF. NO BREAKFAST PROCIDED. TOWELS PROVIDED WERE NOT COMPLETELY DRIEDAFTER BEIND CLEANED.

Hotel is well located to downtown area. Due to Covid situation, everything was done by text.....not a problem. No housekeeping at all. We texted for clean towels, they entered the room and left the towels and did not take the dirty towels with them, nor did they take the trash. I understand staying safe but it was a hotel room and they certainly expected full payment. Room was large but in need of renovation. Bedding and bed were very old as was furniture. Lacked sufficient hot water for our showers. We were told there was a pool and hot tub but as it turned out, these were located at a sister property blocks away. Hotel was pricey and fell well below our expectations. Would not recommend.

loved that it was close to town. didn't like the mattress.

Loved staying here for our honeymoon. Great location, we felt right at home. We loved that there were dishes and a small kitchenette so we could have some meals in the room comfortably. Would definitely recommend!

The room exceeded our expectations. Very comfortable, roomy and tastefully decorated. Everything was in excellent condition, it looked like this was just recently updated or at least is well maintained. The bikes on the premises were also a fun way to get around. Great location, close to everything but still quiet. Su Nido will be our first option when we return to Ojai.

Su Nido is located just a block from the Ojai Arcade, with plenty of restaurants and shopping, and has a lovely courtyard for taking in the Ojai calm and peacefulness. My suite (Peacock) was comfortable, with a bedroom, living room, and small kitchen in between. Appointments were fine, with a fridge and Keurig coffee machine but no microwave. Pandemic precautions made the pre-check-in more complicated than it could have been, but the staff were very friendly and helpful. The Peacock suite would be good for a couple or small family, but is probably a bit tight for any larger group, as the rooms were quite small. Some minor maintenance problems cropped up, but nothing serious, and I was very comfortable during my stay.

The property is great, and the suite was nice. Service was warm and friendly but requiref some phone calls for clarification and to receive some missing items. This was due to their Covid protocol. The big problem is that they have some upstairs rooms and they assigned one to a family with two very young kids, who do what kids do. In my case at 6am there was a continuous loud pounding from the ceiling due to a kid running back and forth. So even though the room was nice, the overall experience was no better than the average motel, and this was for over $400 out the door price. If the upstairs room happened to be all they had which could sleep that number, then it was bad luck. But if they gave the room to that family knowing there were children, and knowing the property has hard floors, then that was dumb.

Wonderful quiet place. Was perfect

Great experience. Walking distance to restaurants, shops and tasting rooms. Very clean and beautiful interior. Angelique shipped me a blazer that I accidently left in the room.

What can I say, the hotel was not a hotel, but it felt like I was at home. The bed was so comfortable and I did not want to get out of it. Quite, out of the Main Street and peaceful!!! I will defiantly visit Su Nido again!!!