Studio 6 Mojave, CA - Airport

Big parking lot, motel easy to find. Quick check in. Working WIFI.

There were loud people with multiple kids in the room next door. They were shouting until at least midnight. There were other rooms that seemed vacant. Why not spread people out, when possible?

This place doesn't like that if you book through other sites it's cheaper so they cancel you . I talked to many other people and they had same thing has happened to them .

We booked Deluxe King Room - Non-Smoking. After arrival, check in and payment we were told that there were only smoking rooms available even though I booked specificaly non-smoking room. Receptionist tried to convince us that one of the rooms was converted from smoking to non-smoking room. When we checked it with him the smell was awful. This was not acceptable trying to force us non-smoking persons to stay in cigarette smelling room and offering only air refresher as that wouldn't change anything. Despite the fact it was unhealthy, it would end up with smelling clothes and headache. Nobody should be forced to stay in cigarette smelling environment against their will. We were forced to find alternative accomodation last minute and never stayed in this Motel. This stay was simply not what was sold to us via booking therefore should re refunded yet no refund issued for a month now.

Staff and room furniture

Floor wasn't swept good and the shower had black mold room

I loved the kitchen, it was great to use! The cleanliness was superb and glad they would let me stay with my pet!

N/A

Nothing, I didnt get a room

I didnt even stay at the hotel. I had prepaid but when I checked in within my arrival window, they said that they were oversold and didnt have a room for me. They said they tried to contact me but I did not receive an email or voicemail from them. I drove 2 hours to find out that reserving and prepaying for a room did nothing. I was forced to book another property on my own.

When I arrived there was no rooms available & you still charged my account

Stop renting rooms out when there's no rooms available

It was ok