Hotel Rabat

Soy cliente de este hotel pero la última habitacion (316) que me han asignado tiene estropeada la maquina interior del aire acondicionado y hacia mucho ruido hasta que tuve que apagarla, al estar situada cerca del ascensor le falta la insonorizacion siempre referiendome a esta habitacion. Por el resto satisfecho.

We started and ended a round trip of Morocco from Rabat. We stayed at the hotel upon arrival and on the night prior to leaving the country. It was conveniently located to the main Rabat attractions and (depending on traffic)15 minutes from the relatively small Rabat-Sale airport. We found the hotel staff, for the most part, very helpful and tried to be of assistance. Room was basic but met our needs.

This hotel shouldn't be a 5 or 3 star hotel at all with it plastic plants! Expedia should take this hotel off their list. The Hotel may look nice but as soon as I got off the elevator and walked towards my room at the end of dark hallway where not a single light bulp on! The room was also dirty with old dirty bed sheets. The room was half balck with the least lights. The nice house keeper was still cleaning the bathroom at 430 PM. The towels looked like they were original since they opened the hotel. The best thing was I only had to saty there one night only. Never ever ever at this hotel again,

Efficient and friendly personnel. Quick check-in and check-out. Checked in late but no problem ordering food to the room. Even ordered a pint of beer from the pub and it was in my room in seconds. Room very clean and and well-maintained. I read some negative comments about this hotel and was apprehensive about booking it, but i once there I was positively surprised. Management must have acted on the negative reviews and turned things around drastically. I am in Rabat on a regular basis and will definitely stay at this hotel again.

The card key lock for my room malfunctioned. The toilet ran. The hotel could not supply a power adapter. The breakfast was just tolerable. Still it was cheap and conveniently located. Two-star quality in a (would-be) five-star building.

Not the best place for a business traveller. Nice breakfast. They charge for every single service. Even the pool and gym. Rooms are dark making it difficlut to work in the evening.

The overall experience at this hotel was okay. There were no major inconveniences, I found the included breakfast to be quite good, and the location was convenient to downtown-area restaurants and the medina. However, potential guests should be aware that the hotel nickels and dimes you for just about everything: internet access (~$10/hour), gym usage (~$10/hr--and the equipment is minimal!), use of the indoor pool, etc.. Also, my room was extremely dark and the lamps didn't provide enough light to work there comfortably in at night. The TV had a limited channel selection and only one English-language channel (BBC).

For a 5 Star hotel was not well informed on restaurants in the surrounding neighborhood and was not able to provide adequate support at a reasonable price for tourist guides around the city.

The hotel was extremely noisy. The noise emanating from the hotel bar/disco should be significantly reduced after 10:00 p.m., especially because the rooms overlook the lobby. The conditions of the room/hotel were generally good, but it the high cost for WiFi connection and inflated cost of transportation/taxi suggested by the hotel staff left me feeling a bit cheated. While it's not a terrible place, I would not stay there again.

Customer service was lacking. Too many useless employees, lack of management. Needs improvement. This was listed as 5 star hotel but food was low quality. Lobby is very noisy due to atrium. You can sit in the lobby bar for an hour without anyone offering you food or drink service. During my stay the phone system was out of service and the elevator was broken. The TV remote was not working. Two door cards were needed to turn on room lights. Room was not cleaned until 3pm each day. Towels are very old and rough. You see employees arguing among themselves in front of hotel guests. Employees at the check-in desk were playing cards while I waited to be checked in, and the same was true at the bar. This hotel needs renovation and new management.