The Hazelton Hotel

We chose The Hazelton Hotel to celebrate our wedding, and it turned out to be one of the most memorable and special experiences of our lives. From the moment we arrived, everything felt thoughtful, refined, and effortlessly luxurious. A special thank you to Jessica Rodrigues, who curated a truly magical experience for us. Her attention to detail and genuine care elevated our stay far beyond expectations. Every touch felt intentional and personal, making our celebration feel incredibly meaningful. The rooms were elegant, beautifully designed, and exceptionally comfortable. Equally impressive was the staff, both in the hotel and the restaurant. Everyone we encountered was warm, attentive, and dedicated to making our stay feel seamless and special. The Hazelton is more than just a hotel, it is an experience. We are so grateful to the entire team for helping us celebrate such a significant moment in our lives, and we cannot wait to return.

Darya is exceptional — so attentive, calm, and pleasant! She goes above and beyond to ensure you’re happy and completely satisfied. I always love coming to Valmont Spa; the staff and services are truly top notch!

My husband and I had an amazing time during our stay at the Hazelton Hotel. Every detail was accounted for and the service was impeccable. Al went above and beyond and even filled our tire with air when he noticed it was running low. Thank you for your amazing service!!!

Service is always top notch. Everyone is always so helpful and friendly. Even the valets always welcome me back. Great memory! Al is exceptional.

It was a great experience staying at the Hazelton hotel for a short vacation. All the staff are extra friendly and helpful, and the level of the services are consistently high. Both Chloe and Kateryna (who helped me to check in an out of the hotel) are very professional and caring. I arrived a bit early, and Chloe helped arrange the gym and spa access as I wait for the room to be available, which is very nice. The room design is tasteful, elegant and functional, and room itself is very clean. The Juliet balcony is a nice plus for letting the fresh air to come in. The hotel’s location is in a upscale and central neighborhood, with museums, supermarkets, and many restaurants and boutiques stores nearby. I believe the hotel truly deserves to be rated the best in Toronto, and I can’t wait to book it again for my next visit.

The hotel is superb. For us, it's the best we've stayed at in years. Top-notch staff and an excellent restaurant

Overall, an excellent experience. The staff is incredibly accommodating. . They are there in a non-intrusive manner, but always ready to help.. The suite was one of the most well designed that we have ever stayed in. The location was excellent, but of course that depends where you need to be in Toronto.

This hotel truly stood out among our experiences in Toronto. The level of customer service was exceptional easily the best we have encountered in the city. In particular, Justine at the front desk was outstanding. She provided a warm, professional, and seamless check-in and check-out experience, and truly went above and beyond to make our stay memorable. The hotel itself is beautiful, with spacious, well appointed rooms that are both elegant and comfortable. I also had a facial at the Hazelton Spa, which was excellent. The spa amenities were quiet, relaxing, and very well maintained, adding to the overall experience. That said, there were a couple of areas that could be improved. At ONE Restaurant bar, I ordered a mocktail with a shot of vodka and was charged $25 for the vodka without being offered a choice of brand, which was unexpected. Additionally, our breakfast experience at the restaurant was underwhelming, both in terms of food quality and service. Despite these minor concerns, our overall stay was excellent. I would highly recommend this hotel and would gladly return in the future.