Cala Luna Boutique Hotel & Villas

Wonderful experience with monkeys on the property. Great staff and excellent food! Definitely would love to come back!

- **Room Issues:** There was no hot water in my room for two days, and the air conditioning didn’t work upon my arrival, taking nearly two hours to repair. - **Mosquito Control:** Unlike other resorts I’ve visited in the Caribbean and Mexico, Cala Luna did not have outdoor mosquito repellent incense lit up during meals, which would have enhanced the dining experience. Additionally, I discovered that there was a trash area just meters away from my room. Hotel workers mentioned that this contributed to an increased infestation of spiders, insects, and mosquitoes, amplifying the issue and making it difficult to enjoy the outdoor spaces. Occasionally, the odor was really pungent. - **Checkout Process:** The checkout process was frustrating, with multiple computing errors causing a delay of over 30 minutes.

They dont believe in thresholds for the entrance doors. There were pleny of bugs including a hand size spider in the kitchen. It was so large I had to kill it with a chair leg. There was no way I could sleep in this beutiful condo with the bugs and big gaps in the entrance doors. The large spider was the last straw. The entrance roads were unpaved. Potholes big enough to damage your car. Cala Luna is a great place if you dont care about large spiders and many other sa\ma;; pests that you can hear when you sleep. I left and booked at another place after I killed that whopper spider. Whoh!!!

Beautiful property and very friendly staff!

The night I checked in it was pouring rain. As they showed me the long way to get to my room so I could see around, they did not help me with my luggage but did hand me an umbrella. I had my suitcase, shoulder bag and the umbrella while all she had was her umbrella. Then when I was checking out they tried to charge me close to $300 extra. Also, I had made an error while booking my stay and they said they weren’t able to help me with my situation because I booked it through Expedia. However, other resorts have been able to help me. When I went down to the beach there were no chairs down there and no one to help me or bring one down for me. I was very disappointed with this resort and def would not give them 5 stars. Possibly 3.5

Our stay at Cala Luna was great. The room we stayed in was beautiful and the staff were friendly and helpful. Would definitely go back!

Beautiful property and enjoyed all the organic, healthy choices

This is our 3rd time staying at Cala Luna and we absolutely love it! It gets better each time we return! The rooms are so incredibly lovely, the howler monkeys surrounding the property are a delight but above all the staff is the best! Especially in the restaurant and bars - they are so incredibly welcoming and nice! Andres the bartender is a true mixologist (you have to try his mezcal cocktails)! The beds are so comfortable and it’s a one minute walk to a not crowded beach! The room are well thought out with great detail! We will absolutely come back again!

Poor service, poor planing of yoga class times and classes in general, disappointed at the beach. Unfriendly at the desk, wrong reservation at the spa, poor service at the restaurant and pool bar. Overall really disappointed. Many other great option in the area

This is a wonderful property with very good amenities. For us, a perfect location close enough to Tamarindo but without the crowds. The grounds were very tropical and the pool a welcome respite from the unusual heat during our visit. The beach is only a short walk away and for us a nice mix of rock and sand. The restaurant was very good and the seafood fresh. The overall experience, however, was spoiled by a night-long power outage that resulted in no A/C or fan for the whole night. Miserable end to a nice visit. We paid for three nights and the hotel fell short of delivering.