Crystal Tat Beach Pearl Collection

Upon arrival to the hotel you are treated by reception staff, I had a few questions but was unable to get a response due to language barrier. We were taken up to our room which was much smaller then the images, the bathroom was a stand in shower- with mould on side from it being outdated. This was definitely not 5 star. Positively the food standard and staff in the catering area were outstanding in both capacities. The hotel Is full of Russians and as such caters for their needs above anyone elses. Also the hotel advertises that they had a doctor on the resort,my daughter fell off the snake pool ride, finding it difficult to breath, we ran to the doctors area only to find a nurse who speaks no English who would transfer us to the hospital. Thankfully my husbands friend is a doctor who we called urgently and he instructed us to check things. Not requiring urgent medical care. The nurse in the resort told us to sign a document saying that a doctor had checked my daughter!! This was totally unacceptable so I wrote this on the paper instead of signing it!! Also the Russians define you do not like anyone from England. It is very clear!! Avoid guys x

Everything is catered for Russians at this hotel. Rooms are very outdated and The pictures are deceiving. Hotel staff barely spoke any English. When you enter the hotel there is no welcome or greetings from reception staff. Your room key is handed to you and elevator is pointed to you. No bell service we had to carry our 4 suitcases ourselves. Definitely not a 5 star hotel. Location is great and the pools are very nice. The night showes are terrible for a 5 star hotel. The food is great with lots of variety.

Really nice hotel and friendly staff members. The hotel location is also really nice

Very very very nice hotel close to the beach GOOD FOOD. We had a very good time and we like to go back next year

Nice hotel but could do with a freshen up. Room cleanliness was ok but bathroom could show some care when cleaning. Had to comment a couple of times. Plenty of variety to eat but could be warmer. Holiday overall was good with only a few problems but were dealt with fairly quickly.

Awesome. Terrific time. Going back next year. Lovely hotel and great staff.

Stayed for a week and had a lovely time. Food was delicious, staff were helpful and kind. Room was average but clean and a/c Overall a pleasent stay.

Excellent hotel for a family holiday . Really 100 % all inclusive . Animation team are fantastic . The best animation team I saw in the last 10 years .

we enjoyed a fantastic family holiday in this beach resort . Everything was excellent from the first day till the 7th day . staff very good . Animation team are super . Food is fantastic . Very clean and comfortable . Close to everything .

excelent relaxation hotel kids enjoyed it to the max, excellent pools and water slides, the hotel has private beach 1 min walking from the pool, private taxi's from to the hotel are expensive you have to be aware what you pay for they sometimes ask for boule price dont pay what they ask for, always ask for turning on the taxi meter it is fair to everybody,