Jade Tree Cove

We always love staying at Jade Tree Cove. Kimber is awesome to work with as well!!

Didn’t have breakfast

Pool way too small. Only complaint

We arrived after the office was closed. The packet for our room was in the lock box. We were assigned room 3-E. The label on the packet was VERY poorly written. The E looked like a C. As a reult, we tried entering the wrong room. This could have had very bad results for both us and the person in room 3-C.

Love the location

The room got really hot the last night we stayed the thermostat said it was 80 in the room

Location was great. Resort was amazing. Staff was exceptional! Definitely will be back!

Loved the location. Loved the smaller building. Very quiet and low key. Pool was nice and very clean. Very easy to get replacement towels, bathroom and kitchen supplies. Staff was so friendly and helpful. The ocean front view was great.

We would have loved to have more counter space in the kitchen to prepare some meals. But it wasn't a deal breaker, we would love to stay here again as long as there is availability.

Great location and helpful staff.

Space in the room was a bit tight, but it was enough.

Location! This was the main criteria for my booking - right on the beach.

The description of Jade Tree Cove on Booking.com does not indicate clearly that this is a timeshare resort. I am not saying timeshare is bad, I just think I need to know exactly what I am booking. If you are looking for a timeshare room with full kitchen - this place is excellent! My main criterias were: 1-location on the beach, 2-nice view, 3-comfortable bed, 4-cleanliness. 1 and 4 were met. As for the view - we've got one of the two rooms that have a very tall fence which ruined all the view. I could not enjoy my balcony at all. When I asked to change the room, the staff could not do that, because it's not a hotel, it's a timeshare, all the rooms were occupied by the owners. Honestly, if I knew what view I am getting, I would not book this property. One more difference between the hotel and the timeshare - very limited service hours: 8 to 5, the rest you are on your own. We arrived on Sat, they left for the weekend at 5 pm on Sat till Mon. It means if you found something is missing in your room - you are stuck till Monday! Our room was missing a shower curtain, so taking a shower was a disaster! Pillows were very uncomfortable. I know that hotels care about good bedding these days. But this is a timeshare, not hotel.