Hawthorn Extended Stay by Wyndham Kingsland

Overall, our 2 night stay at this hotel was pretty okay. The breakfast isn’t the best, but the rooms were up to standard as far as cleanliness. The only issue we had was that we specifically wanted a room with a jetted tub for our stay, which was one of the main reasons we chose the hotel. Once we tried to use the tub on our second night there, we saw that it wasn’t working. We were told to let management know when we checked out, which we did. I would’ve thought that we would have at least been offered a refund in the difference between that room and a standard room, but was only told that we should’ve said something after the first night of our stay. Definitely wasn’t a helpful solution, but I don’t think I’ll be staying here again unless it’s a last resort.

I enjoyed the very spatious rooms and friendly staff. The dining room is lovely for breakfast.

Starters. Lobby looked nice and hostess very pleasant. Picked hotel specifically for hot tub and of course it didnt work, low water, full of leaves. Then in room safe didnt work, remote bad, light bulb out. Finally on a few trips diwn to lobby grinding nouse as we stopped. Breakfast ok

Gym equipment was very rough. 2 treadmills and neither worked. One of the reasons I chose this hotel was gym.

everything is good

I was transferred to two different rooms first the key did not work 2ND no heat or air-conditioning

The check-in process was unexpectedly lengthy, which was a bit inconvenient after a tiring journey. Additionally, the bathroom cleanliness didn't meet expectations. However, one standout was the breakfast service. It offered a variety of options including sausages, eggs, fish, and fresh fruits.

Room was very large, plenty of places to eat and gas stations. Bathroom was dirty, tub dripped the entire time, but staff was great. They had a good breakfast as well.

Heather checked us in. She was terrible.

Met expectations. Fan in bathroom did not work. Friendly staff, large, clean rooms.