Homewood Suites by Hilton Nashville Downtown

Staff was great! Breakfast was good.

Elevator under construction so had to wait for them

Breakfast was good with a lot of variety. Parking is nearby but pricey, however that's how parking works in big cities We were close enough to walk to where we wanted to visit. Wheelchair accessible room was very accommodating.

the location

The room had a horrid smell and the bed was not that comfy. You could also see through the elevator to the basement. The breakfast was limited compared to other Hilton locations.

Location and staff were awesome

Hot water in the room didn’t work, for the price of the room a freezing cold shower is unacceptable

Location

No pool or outside garden area

Comfortable spacious rooms. Very nice products for your hair and really friendly staff specifically Maureen at the front desk.

Definitely a five star, the rooms are very spacious, clean and new, but the best experience was bartender Branden at the View Bar. He was great and very informative and super friendly.And we just really enjoyed his service.In fact, we even came back from the strip.Just to have drinks at his bar. As an owner of Honkers Pub & Eatery in Lethbridge, Alberta Canada of 29+ years i would hire him as my manager in a heartbeat.

The hotel itself was fine, though the room a little dated. My issue was with the valet parking. They charge almost $80 per day with taxes included, before tips. The parking vendor, PMC, charges the guests directly, and after I received my car at checkout I received an email receipt for the amount of $158.36 for two nights parking, billed directly to my credit card. Today, almost a month later, I received another bill for $156.50 from a parking garage in Nashville. It appears the valets parked my car in a commercial garage and failed to pay the garage itself. I was sent a nasty bill with a photo of my car and license plate threatening to send me to collection if I didn't pay it directly, all but accusing me of skipping out on the parking fee. I called the hotel and asked to speak to a manager and the person on the line simply gave me an email address for someone with the PMC parking company, refusing to let me speak to a manager. This seems like a potential scam perpetrated by the hotel and PMC, sticking guests with essentially double billing for parking of over $150/night. I would certainly avoid this hotel and their parking scams if at all possible and would caution potential guests to carefully take this into consideration before choosing to stay at this property if they are arriving in a personal vehicle.