Grand Hotel & Casino

The staff were so lovely and went beyond to chat to us and be friendly! The food was yummy in the hotel. The hotel was clean. The views were lovely.

Some flowers in the room would have been nice. We went to the market to buy our own. The bath tub wouldn’t empty. There was renovations happening that we weren’t told about prior to booking. There is no footpath out the front meaning you have to walk on the road with cars to exit the hotel. Some more vegan meals without dairy would also be good. The cleaner didn’t change our sheets but made our beds back up with sand in them. There was a loud ship parked out on the water which made it less peaceful.

Location was excellent, right on the edge of downtown; too expensive for what you got; next door to free ferry to Iririki Island. Staff were very helpful.

Our room needed a makeover; lots of disruptions due to ongoing work in the hotel; sliding balcony doors are too heavy; if you're going to pay for the premium room ask for the ones closest to Iririki Island; meals in restaurant were overpriced as were drinks at bar; casino was small and very smoky.

Breakfast was included and had great choice, location is excellent - right on the edge of downtown and walking distance to shops and Central Market

Expensive for what it was, old and dated, disruptions due to ongoing maintenance works, wifi was crap

The staff were simply amazing. Super polite professional helpful and warm. The facilities were still recovering from cyclones but was clean and comfortable. Awesome location too

Nothing. Again your biggest assets are your front desk staff and restaurant staff. They were outstanding.

Overall a great stay and value for money.

Lovely hotel with great views