O'Hare Inn & Suites

The location is good

I didn’t like that I rented a room Tuesday night and decided to extend a day I called the front desk 15 minutes before 11am check out time she told me to do it same way 3rd party I did that. 3 hrs later a couple tries to enter my room and it was just rented to them. Wow I’m in shock then the manager comes up banging on my door like the police I said wassup she says you tell me I said what do you mean im paid in full and I called you and told you I was extending my stay she leaves to go check computer never comes back to apologize or anything then I was was never serviced room service or anything no new towels no soap no nothing. So today at 8pm I ask for Towels and soap the guy at the desk says the keys is missing and he contacted management who failed to get back to him on top of that the water to the hotel was shut off for emergency repairs unbeknownst to me it wasn’t until I needed to wash my hands I realized no water I called she said it will be fixed in what was told to me minutes took 4hrs nothing was offered to me for the inconvenience or anything and then the repairs were sooooo loud over my head for hours I wasn’t offered another room or anything and a few days before I knew I should’ve came back because I rented a room and it was room 113 and the pep hole was missing the glass and I was being watched someone hit the door as they watched me and that’s how I looked a realized I was being watched I reported it to the staff my next stay which is This one I doubt anything happened but this is unbelievable and not worth my time or money I can’t believe it and still day 2 no towels they need NEW MANAGEMENT ASAP AND THEN GAVE ME ATTITUDE LIKE I WASNT SUPPOSED TO BE HERE WHILE TIME SHE WAS WROMG AND FAILED TO DO HER JOB I DEMAND ANSWERS AND A REFUND OR A COMP FOR A WEEKEND STAY ON THE COMPANYS DIME NOT MINE THIS TIME!!

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Todo esta asqueroso, es un hotel sucio feo con mal olor, nose como ustedes todavía lo tienen en su página dando servicio a la gente que viene de otro pais y un lugar pelidonde hay de todo .que mal reputación y mal opinion tengo de booking ahora no quieten ayudarme a que me den mi rembolso

Todo el hotel completo

I didn't like anything about it.

It was awful. The room was run down, looking, it looked some what ok but I suffered the whole time. It was something about the room that made me itchy so scratched the whole time. I was irritated and uncomfortable. I asked the front desk to give me another room, and he did. But I had the same problem scratching the entire time. I really wished I hadn't booked O'Hare Inn. I want a full refund for my suffering. also, it was false advertised and the free shuttle service, when I asked the front desk, they said it's no longer an option, so I had to pay an Uber at 3:00am in the morning. It's not cool at all. I'm requesting a full refund placed back on my card..

Location was good.

Closet door was off its track. Two persons staying in room but only one office chair. I asked about the ice machine location and was given directions to the washing machines. Key card had to be reactivated twice. Breakfast choices: two different types of cereal, granola bars, coffee wasn't labeled (no decaf)??