Courtyard by Marriott Sacramento Cal Expo

Always great here

My room was very clean staff was very friendly and welcoming and very clean property

Rooms were very ckean and smelled nice . The pool was tidy also the bar and restaurant offered good drink and food choices.

The hotel has always been great. This trip was different. The elevators were not working and we were on the 3rd floor. We were stuck in the elevator for a good 5 minutes before it opened we did not know it wasn't working there were no signs. The iron in our room was broken it was on high no matter what the temp i set it at. I burned my husbands shirt. We had black ants all over the restroom on the toilet, counters (I have pictures and video) we had to move room right in the middle of our stay due to elevator problems which meant moving our luggage 3 flights down. After telling the front counter their answer was "you are one of 50 complaints nothing i can do".

Everyone but Ryan was rude and unhelpful at hotel. If not for him, the hotel would receive 0 stars. It’s honestly tacky and distasteful when a place that’s supposed to feel like a home away from home, feels like a chore rather than relaxing experience.

TV was no working. Ball called the front desk and they sent someone up who fixed it.

Thank you

Property was quiet and safe. Would consider using again.

Very clean. Decent breakfast and good coffee. A few homeless bums wondering around the neighborhood.

The property isn’t bad, the smell In the room was just not great. Staff was amazing. Unfortunately some guest previously must of smoked in the room. And there were no other options.