Best Western Sherwood Inn & Suites

NA

Not enough walking room between the bed, TV stand and desk area. Seemed very crowded. In

Was okay for 1 night just passing through, it was close to the highway and clean enough Except for the outdoor pool it was full of bugs

It smelled bad and our sheets was wet not dry but we sleep on them anyways didn't feel like changing rooms we tuff it out but yea they didn't dry our sheets

ES UN HOTEL QUE ESTÁ MUY BIEN PARA PASAR UNA NOCHE QUE TE PILLA DE PASO.

QUE NO TIENE ASCENSOR

They had breakfast but we did not participate in it. The beds were a little bit on firmer side and the pillows were flat. The entire hotel smelled damp. Our first room had mold on the pillows and curtains. It also felt like someone had just taken a hot shower without turning on the vent and the floors were not throughly cleaned. There was still some items left on the by other guests on the floor. Our second room was much better still a bit damp but not nearly as bad as the previous room. The carpet felt wet walking barefoot on it. The bed also felt damp. We left our clothes out for the next day and they were damp. I understand that it’s summer and the humidity is high but I lived in Sherwood for 6 years before moving and our house never felt or got this damp. I hope they can figure out how to handle the dampness in the future because after finding the mold on the bed it’s concerning how much mold maybe present in the carpets and could be a safety concern. The hotel smelled like there was an indoor pool combined with cigarettes and weed. The staff was very friendly and accommodating however I don’t think we will be staying here again in the future.

Room was very clean, quiet and in a great location. Staff was so friendly. My husband and I really enjoyed our stay and loved all of the amenities.

The room had a strong musty odor that’s smelled like it had been closed up with damp towels left in it. The air conditioner could not cool the room to below 72 degrees. It may have been that it was the hottest week we have had this summer in Arkansas too. The cap on top of the drain in the bathtub was missing and the controls to the faucet in the shower was loose to the point i though it might come off in my hand.

The property manager was cordial and helpful.

After checking in, I was unable to lock my hotel room door. I called the front desk to be moved to another room, he said there were no other rooms. I went to the front desk to speak with him directly, again, no rooms available at no did the front desk agent come check out my room try to help me lock it. So at 9:30 PM, for my safety I was forced to find another hotel room. Expedia tried to get me a refund, but the property owner charged my credit card for one night anyway. I recommend no one stay here!!!! it seems after talking to Expedia, that the manager/owner had no concern for their guest safety. Again, do not stay here.