Microtel Inn & Suites Beckley East

Property was very clean. The room was very nice.

I wish they had more of a breakfast. It was single serving cereal, bagels, muffins and a waffle maker.

The staff was helpful in attempting to remedy room/facility issues that were out of their individual control. Good location, cheap.

Our room was recently given a facelift; however, the flooring in our room was not complete, the furnishings (trash cans, etc.) were missing, and the TV did not work as the cable had not been hooked up properly. Housekeeping was able to get us a trash can the second day but the front desk staff was unable to remedy the other room issues. On site, the laundry room and fitness center were both unavailable without forewarning and those amenities matter to me.

Breakfast was very good. Waffles, fruit, cereal, yogurt, etc. all good. Friendly staff. Good value.

A few minor maintenance issues that I easily fixed (loose toilet seat, loose shower head), and a clogged toilet when I checked in, that the staff quickly resolved. No refrigerator nor microwave. But these didn’t make me regret my choice to stay there, for the overall value was great.

Didn't have breakfast

Pillows were terrible

Room was clean. Facility was quiet. Staff was nice. Good location to get back on 64 quickly.

The wifi was not working and the front desk staff was unable to help. I was also disappointed there was no refrigerator in the room. The bathroom mirror was broken and held together with tape. That's unsafe.

My husband and I had to switch rooms 2 times. The rooms are not wheelchair accessible and made it very hard for my husband to move around in any of the rooms we stayed in.

The receptionists were amazing. Very helpful and nice.

The breakfast was ok. A wider variety would be nice. We were there a week and it was good the first two days but tiresome after that. Same thing every day tends to get boring. If the hot food item could be switched out that would help a lot. Or add something else that would be considered a protein. Otherwise everything else was great!