Red Carpet Inn Orchard Park

The owners are very friendly and they have the perfect location for Highmark Stadium and we decided to stay an extra few days after the preseason game between the Bills and Giants and it was very easy to get to Niagara Falls Buffalo Salamanca Hamburg and the Erie County Fair and food places will always try to stay here during NFL games

Needs some maintenance and upgrades

Broken bed. Hallway hadn't been vacuumed in months, smelly, cramped, noisy.

Room we rented was small with a very uncomfortable king size bed. It felt like we were sleeping on concrete. The floor looked clean but after we would shower our feet were pretty dirty just walking around the room.

We didn’t have high expectations of the property and booked it for the proximity to the stadium. However, we had to ask to be notified when our room was ready (which never happened). When we got back to the property after being at the game, no one was in the office and our calls went unanswered. Mind you it was 90 degrees outside and they have no lobby to wait in. We went back into the office and let the phone ring until a man finally came to the window. We finally got to our room and the stench of smoke hit us as soon as the door opened! I would NEVER book a smoking room! I cannot tolerate the smell and we do not smoke! I couldn’t tell you anything else about the room because we exited the second after we stepped in. My husband went immediately to the office where the gentleman yelled at him and told him there were no other rooms and no refund. There were some language barriers. We were hot and exhausted after making the almost 6 hour drive to see the game and sit in the heat for hours. We immediately left the property to find some place with air conditioning. It was not worth the convenience of its proximity to the stadium.

Staff and service definitely the highlight of my stay: they provided an earlier check-in, were very friendly, and professional! I believe the bathroom could be cleaner and better condition, but it was not horrible! I would say, the place is what you pay for! Well, for me wasn’t that much because I reserved a while ago! Someone who booked last minute, I know they paid $300 minimum! Hotel is right across the street of the Bills’ stadium! Can’t beat that!

The room was dirty, had to wash the floor with towels and they all got muddy it was disgusting. Tub had not been cleaned, hair in the bedding between the sheets.