Village Haven Inn & Extended Stay

We were given a key to a room that was already in use, when we went back to the desk the worker simple said “oh haha have you the wrong key, when we got our room we found a filthy toilet hair in the tub and on the wall, a hole in the ground of the washroom, a hole on the wall in the room, a lamp that was very sketchy and seemed dangerous, so we unplugged it, the light in the middle of the room was filled with dead flys and there was a massive gap in between the door and wall that let a large amount of light through it was also a no smoking room that smelt awful with smoke, this was the worst stay I’ve ever had in any hotel/motel I don’t even think it should be an option to book on Expedia, the fact that I’m getting charged to stay in such a disgusting, unclean place is very upsetting

The location was easy to find. The people seemed friendly.

The room smelled really bad. The TV wasn't working during the entire stay. The curtain wasn't wide enough to cover both ends of the window. Some lights were not working. The AC's air filter need to be replaced. The bathroom door do not close...it's breaking a part. The hinges have rusted away and the door is noisy. The bathtub has been painted over and over again but it has now worn out. The metal frame of the light has rusted away. The actual pictures of the room didn't match what we saw on the internet. It's surprising that Booking.com is still listing this place on its platform. It could be better with significant renovations. I have traveled to Africa and stayed in remote places but none was as bad as this one... officially the worst I have ever experienced.

1st room still occupied. Next had a filthy tub w/ black hair in it. Stain on sheet. No TV remote. No chair or other furniture except bed. Property nothing at all like pic. Trash outside room. TV abd bathroom mirror so smeared you couldn't see esp the mirror. No elec utlet in bathroom . I've stayed in much better $30 rooms. Parking is good and there is Wifi. Didn't see any bugs. Man who checked us in was prompt and pleasant There was a fridge and microwave.

Terrible experience!!! Cockroaches, filth… I’ve never seen anything like this! Don’t waste your money! I’ll never stay there again!!!

Roaches.

Nothing

First off they gave the wrong room we booked a king suite they gave us a single with double bed and say oh it’s wrong in the systems. Then finally gave us a king room with no refrigerator, no coffee maker. It’s just unkept.

I had accidentally left a dress shirt hanging in the closet with 3 hangers. They claimed they did not have them when i called. Positive they were there because i did not have them when i left! My fault, just don't leave anything, you'll never see it again.

Nothing

Everything

There was no garbage cans, 1/2 roll of toilet paper, no tissues, no radio, no charging stations. The heat didn't work. The TV kept searching for channels, but none were ever available. No directions. No clock. Microwave on the desk. Fridge door got stuck on the floor when trying to open. The top dresser drawer stuck, when you pulled on it, the second drawer fell off the tracks. The first be closest to the door squeaked as if used for more than sleeping. Worst experience we've ever had. Expedia is off our list to use for suggested places to stay,.

The room wasn’t ready and not only was it not ready, it was nothing like the pit tires or reviews. The curtains were molded, the bathroom wasn’t clean shower curtains were also molded. Front door was jacked up!