Pacific Harbour Villas

Lovely one night stay. Very clean. Close to shops and inlet. Highly recommend

Property was clean and well maintained and a good location handy to shops and restaurants.

This is a great location in Tairua. We had the two bedroom upstairs villa which is a little dated. Huge main bedroom and ensuite. The second bedroom was combined with a lounge so nowhere really to sit for a chat without being in with the kids. The kitchen was really just a couple of cupboards and a bar fridge. But all was very clean, beds comfortable, great location. The managers were lovely. We will stay again.

Great location.

Being next to main road a lot of road noise. A refrigerated truck parked outside unit around 6am with generator running waking us up.

Friendly staff

Super comfortable bed! Parking very tight to get into, kitchen garbage had not been cleaned and when we put the clean room sign up in the morning the card was removed and room not cleaned so had to smell the previous guest garbage for another day; otherwise a nice place to stay.

The villa was very comfortable with everything you needed, even coffee, tea, milk and sugar! The location is perfect as you have beautiful surroundings and can walk to restaurants, bars & shops!

Wonderful lush green surroundings. Nice little houses, comfy and family friendly rooms. Would book again.

The Property Manager and the receptionist were incredibly impolite. Despite booking the room for 2 adults and 2 kids, they charged me an additional $40 per room for an extra person. This feels like bait-and-switch tactics. They assigned us a small room suitable for only 3 people and then demanded payment for an extra bed, which they didn't even offer to provide. Both the owner and the receptionist were exceedingly rude and raised their voices, showing no regard for customer service. They should have sought my permission via email before imposing additional charges. Unfortunately, I had no choice but to pay since I was accompanied by kids. Their justification for the extra charge was that Expedia wasn't paying them enough, which is unacceptable. Furthermore, the property was not well-maintained. I have attached a photo showing cigarette butts in the ashtray, indicative of the general lack of cleanliness. The Wi-Fi was unreliable, constantly dropping out. I will never return to this property and strongly advise against booking here if you don't want to be treated disrespectfully.