Hilton Garden Inn Bowling Green

Clean, well kept. Convenient location.

Location

That we had to walk across the parking lot to the other hotel to use there pool.

Was clean

Great place

OUR TV WAS 1 HOUR AND 15 BEHIND THE ACTUAL TIME, WE COULD NOT WATCH ANY NEWS AT REGULAR TIME. OUR TOILET STOPPED UP, WE COULD NOT FLUSH IT AFTER 12AM. I CALLED THAT MORNING TO TELL THEM, NO ONE ANSWERED. I WALKED DOWN, NO ONE AT DESK. AFTER WALKING BACK DOWN 1 MORE TIME I FOUND SOMEONE AT DESK. THEY COULD ONLY GIVE ME A BREAKFAST VOUCHER, BUT MANAGER WAS NOT IN YET. I CALLED NEXT DAY TO TALK WITH MANAGER, AND STILL WAITING FOR A CALL, IT'S BEEN 2 DAYS. I WAS TOLD SOMEONE WOULD GET BACK WITH ME ON SUNDAY. NO REPLY...

Clean bed.

Employee rude and unwelcoming at check-in desk, restaurant/bar area understaffed with rude employee, building under construction

Even though the hotel is going through a renovation, the staff was polite, supportive, and the work being done proved how nice the hotel will be once renovated! Great place to stay-convenient location and many offerings.

The actual hotel was nice clean good price

There was absolutely nowhere for us to park they said try the hotel next door or across the street it was late we were tired there were cars parked everywhere in no parking on the grass at other hotels parking they should have non paying guests vehicles towed

Close to WKU

N/A

The property was under construction so its was a mess, thats expected.