Neptuno Hotel & SPA

We had a wonderful stay at this hotel and would highly recommend it to anyone looking for comfort and quality service. All the staff including Barbara, Sonny and Iris, were welcoming, professional, and always ready to help with anything we needed. All the restaurant staff were excellent . We had a standard double room with balcony. The room was spotless, well-designed, and very comfortable, with all the amenities you could ask for. We stayed half board and the food was excellent, lots of variety and good quality. The location was also excellent, making it convenient to explore the surrounding area. On top of that, the facilities were well-maintained, and everything ran smoothly throughout our stay. Overall, it was a great experience, and we wouldn’t hesitate to come back again. Thank you for such a pleasant and memorable stay!

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Had an amazing stay, rooms were clean and modern, the facilities were great and the staff were very helpful. Calella is our favourite destination and we will be returning next year.

This has been my second stay here visiting a friend in Calella and the only place i would stay here! Lovely hotel, very clean and bright and clean. Fantastic comfortable rooms and excellent facilities. The staff are friendly and helpful and a secial mention for Josue who was great!

Excellent hotel in a good location with exceptional staff. From receptionist, to cleaning ladies they are all very friendly and the place is spotless. We rented a 2 bedroom apartment and all the facilities were available. Definitely will go back.

Mycket trevligt hotell! Alla i personalen var trevliga och eloge till kocken som stekte ägg och omelette på morgonen, äkta king. Lite lyhört tyvärr, så man kan bli väckt av grannar som slänger igen dörren till sina rum efter sig. Annars fanns inget annat att ”klaga” på.

This was my first solo trip abroad and what an absolute delight it was staying at the Neptuno hotel and in Calella itself. The hotel was small and intimate, immaculately clean, relaxed and located just a short walk from the centre of lovely Calella. The rooftop pool was the highlight, it was quiet and there were always beds available. Lovely views of the greenery in the nearby hills and over the town. Pure bliss! I didn’t take advantage of the spa while I was there but I will definitely return to the hotel with the hope of trying the spa next time. The food was good, cocktails delicious and not overpriced. I would definitely recommend the hotel for solo travellers, I felt very safe and welcome in Calella. Thank you!

Overall, my stay was fine and I appreciated the location and price. However, I did want to share some feedback regarding my experience. Unfortunately, the air conditioning in my room was not working, and the only offered solution was to switch rooms at 2 AM, which was far from ideal. I brought my his issue to their attention at 8 PM. I ended up not switching due to me leaving in the AM. However, there was no mention of compensation for the inconvenience, and I ended up trying to sleep in the heat the room was 29°C (84°F) with the door open, only to be woken repeatedly by the squeaky door hinge and other guests walking by. Frankly, the room should not have been offered to guests until the air conditioning is properly fixed. Additionally, the shower area was not properly cleaned. There was visible grime and nearly an inch of dust on the soap containers, which was disappointing. While I understand this is a budget-friendly option, basic cleanliness and a functioning room temperature are minimum expectations. I hope you’ll consider addressing these issues and I would appreciate some form of reimbursement for the uncomfortable night.

Our experience here was really good,a lot of different food on breakfast and dinner,really nice hotel and kind people, specificaly Sule, night receptionist, we talked with them a lot, he was really kind, helpful and we had fun talking with him, also six languages he speaks with, its crazy, hope we will see him again sometime. Calella is nice place too, beautiful beaches, and sea, perfect for relaxing and chill holidays, hope I will travel here again. Also housekeeping ladies were nice too, kind and our room was always cleaned perfectly. And pool on the rooftop was total banger, best chillplace ever, pool is warm and clear, a lot of beds and lounger to chill and tanning. And Pep is good with suitcases👌 kind and helpful too, but we werent with him that lot

We had a great stay at the apartment. Everything was clean, well-equipped and in a perfect location. Josue and Pep were very nice and helpful. Sule was especially kind and helpful. He really made us feel welcome and we appreciated his support during the whole stay. We would definitely come back.❤️