Deevana Plaza Phuket - SHA Extra Plus

Location is good Team was supportive.

Hotel after 9 PM is not active No lights after 9 PM in the swimming pool area Mattress is not comfortable Same buffet, no changes Rooms are okay, but needs to be cleaned deeply

Breakfast was amazing Staff were extremely friendly Location was fantastic Very Child Friendly Starbucks Cafe in the lobby They went above and beyond to support us The rooms were a great size and kept clean and tidy The hotel was beautiful with amazing pool area

The noise of the other rooms The ability for people to walk into the hotel

breakfast buffet was rubbish

All good

Very expensive for the festive season

The location, the staff, the friendliness, it was clean. Great experience for our first overseas holiday. We created the best memories.

There wasn't really anything I didn't like. Maybe the breakfast menu was what I didn't enjoy mostly but that is not their fault. You can't please everyone

元々シティービューでしたが2000バーツでプールビューに変更してもらいました。ロケーションは最高！窓が大きく風がよく通ります。涼しくて快適でした！ 綺麗で広く部屋や設備は大満足です！

使い捨てスリッパを毎回補充してくれたら嬉しかったです。毎日清掃があったのですがバスタオルが1枚しか補充されなく「なんでやろう」と思ってたのですが、チェックアウト時に私の使用していたバスタオルにヘアカラーリングがついてるから罰金200バーツ払えと言われました。 じゃあ私はなにで髪の毛を拭いたらいいんですか？ 朝食は私に合わなく、パンと日本人も食べれそうなものしか食べませんでした。友達は美味しいと言い喜んでいました。種類は豊富で豪華です。 1番大好きなパイナップルを食べようと思ったのに、全然美味しくない！！甘くないし固いし、芯って感じでした（ ; ; ）

Staff, facilities, pool slide, family oriented, perfect location

Cockroaches and general room cleanliness

We loved the location and the buffet breakfast. The staff were wonderful — everyone at the front desk was extremely helpful and friendly. We became unwell on Christmas Eve, and one of the staff members kindly organised for the clinic staff to pick us up and take us back to the hotel, which we truly appreciated.

There was one staff member (a female) who, on the last two nights, forgot to leave hand towels and bath towels. In contrast, the gentleman who cleaned our room was excellent. He was fast, thorough, and left our room spotless. I would highly recommend him anywhere.

Not 2 much it was quite boring and you had to walk all the way out the front to have a smoke. Rooms aren’t the best.