Hampton Inn Dade City - Zephyr Hills

Great place to stay

Overall, the room and stay was ok. The room was clean and spacious. The one item that caught my eye, the grounds were not being taken care of, the grass was 10" tall in some areas. Although it is difficult to determine who will be troublemakers, the second night on the 3rd fl where our room was, there was chaos in the hallways 11 pm till 1 am, loud screaming, loud argument talking and doors slamming. I called the night manager and he did come up and confront them. I told him he should call the police, he did not. When the disturbance continued, I called downstairs again and complained and the first manager I spoke to had stepped out. I cannot confirm if this person came up to check on the problem. On Sunday morning, we asked the person checking us out for a credit for one night and she declined to do so. I believe that Hampton Inn owes us a one night credit.

1-Star Review This was one of the worst hotel stays we’ve had. Check-in took over an hour due to a power issue—not ideal, but understandable. What followed was not. Our first room (222) was musty, the A/C was covered in insect wings and didn’t work, and the room phone was dead. After waiting again, we were moved. The second room had sticky floors, and later we found a large roach on the ceiling. Staff came with a broom and bleach, saying maintenance isn’t available at night. They offered to move us again at 11 PM—no thanks. Upstairs guests were loud until past 1 AM, and finally settled down AFTER our 2nd call to the office. after finally falling asleep, I was bitten by a bug in bed. No one offered compensation at checkout even after we explained the events. A manager later called me and said we’d get half off. That’s not acceptable. We’re requesting a full refund for this awful experience. Still waiting to hear from the GM. Tried to add photos, but frature isnt working.

Great place no issues with anything

Easy check in and pleasant lady at check in.

Worked great, while visiting family member at McLeod hospital

Room was clean, renovated, comfortable. Desk staff was super friendly and helpful.