Hilton Garden Inn Conway

Great location! Clean and nice staff!

This location is always nice every time I come to rown to visit family.Thw room is large, neat and clean, and easy to use. My grandkids always end up joining me to enjoy pool time. They also love ordering breakfast, and all the yumny snacks.

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Restaurant was excellent. Card system was down. Had to sign up to Hilton Honors to get digital key. Then a group was placed next to us that played loud music until after midnight. It made for a stressful and uncomfortable stay.

When I booked the reservation, I thought they had a dog area. That’s the only reason I booked the reservation and they don’t have a dog park at all so I’m super disappointed plus the carpet is in the rooms who has carpet with dogs? I think they need to do a better job on website. The Porter that helped me said yeah they don’t have a dog park and they need to fix that on their website. You just have to walk in wherever you can.I told him I had ESA dogs. Also, the sink in my bathroom doesn’t work all in all. I’m happy that I have a room, but I’m really disappointed for the rate not worth it.

Walls are paper thin - no need for a wake up call

The facility is in need of a remodel or update. It was overpriced for the condition. Having said that, I want to emphasize that the staff was exceptional. They were friendly and helpful, from the front desk to restaurant and housekeeping.