Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive

Staff are amazing ! Rooms are so clean ! Food is so yummyyy I wish I can give the hotel more than 5 star !

Good waiters at the restaurant la casona

Great resort! David Perez is the very best along with Jair at the check in! Best wai

The waiters at the restaurant , , great , 👍

Very nice property, huge rooms, excellent for families. Love the Spa

ARE EXPECTING A RELAXING AND PEACEFUL VACATION? A few weeks back we used Expedia to book a flight+Hotel package to La Estansia hotel in Puerto Vallerta, Mexico for our anniversary. Expedia website clearly mentioned SERVICE ANIMALS WELCOME ( I have screenshots); we booked it all and travelled to the hotel only to be told by the hotel that “Expedia had made a mistake” and they do NOT allow any pets NOR service animals; We were devastated , at 8pm at night , tired and hungry , contacted Expedia and the only choice they gave us was the inferior sister hotel next door that was NOT up to standard. It had very poor-quality Food (flies on food and off shrimps), dirty shower room, lobby with no A/C and 100F, one staff entered our room late evening without knocking just to get a plate from our kitchen; the hotel even charged us cleaning fee for my little Service animal. As a result of all this unplanned distress for ending up in a NOT-up-to-standard hotel because of Expedia’s huge mistake that completely ruined our anniversary celebrations, my wife was in a really bad state of panic attack and could not sleep all night; we wanted to travel back next day but she was not well at all to be able to travel. Expedia offered us some cashback that was never a replacement for the lost time and stress and anxiety and emotional distress that we felt during that week.

Food selection was limited and only a few restaurants, and hard to make a reservation

I liked that you could go to either resort and use both amenities. The staff was all very friendly and the food was delicious.

The property was good, but the all inclusive was a bit weird. You still had to sign for every meal and drink which is not normal for all inclusive. We stayed in a 1 bedroom suite and fridge was not stocked on arrival either. Great place but needs some improvements.

I enjoyed my whole experience at the resort.