The Gananoque Inn

Breakfast was good but the woman who was on duty acted like we were a bother, no smile, "just the facts m'am"

front desk staff were very accommodating, the wait staff at breakfast acted like we were a bother to her.

Location was good

Slow breakfast service, room was dated but not charming like it used to be, staff slow but also not around (no one was there when time to check out and we waited for a few mins before just leaving), had a terrible sleep because the pillows were very lumpy and uncomfortable. Breakfast was so-so and not worth it.

Location. Grounds/landscaping. Restaurant patio.

Room cleanliness. Lack of hot water in shower. Dinner and breakfast food.

Leaving the next day

The reception staff was cold and unwelcoming. The breakfast was the worst I have ever been served over cooked and cold. This place has lost the charm and warmth it had a decade back. To bad .We will never grace this establishment again

Confort des chambres, propreté, situation de l'hôtel proche des croisières, l'accueil au moment de l'enregistrement, possibilité de s'asseoir sur la pelouse au bord de l'eau.

Il y avait du bruit le soir dans les corridors, les deux petits déjeuners que nous avons pris n'étaient pas bons, mal cuits et froids. Si le personnel à l'accueil a été exemplaire, le service à la clientèle de la part de certains serveurs et serveuses du restaurant n'était pas acceptable : pas de verre d'eau avant le repas, méconnaissance du menu, aucun désir de contact avec les clients, indifférence, voire désintérêt pour leur travail. Je n'ai rien contre les communautés culturelles, mais si des gens de ces communautés sont employés en hôtellerie et en restauration, ils devraient être mis au courant des bonnes pratiques en service à la clientèle. C'est le point le plus négatif de notre séjour.

The breakfast was excellent! Fabulous choices and incredible service. The view from the veranda was perfect!

Nothing!

Good location good breakfast

Staff were friendly. Breakfast was good. Gananoque is a lovely town. We ate dinner in the pub and that was good too.

The room could have been cleaner.