juSTa Hyderabad

The property definitely needs maintenance if they want repeated customers.

This Hotel had good reviews and I was tempted to book it due to its centralised location and image of a business boutique hotel.The reason the Hotel sites do not show any snaps of the fascade of the building is self explanatory....It looks bad. ...I have only 1 good thing to say about the Hotel... The staff is extremely polite, receptive, pleasant and helpful... BUT they were helpless to my plight. After arriving late evening to my Suite facing the lake, I experienced the pungent super strong smell of mosquitos spray. In response to my complaint, they sent bell boy twice with a perfume in white garden bottle - who sprayed the room liberally.... This exercise did not help at all... I started coughing at 11:00 PM and first time in my travelling business experience of 21 years, had to go the reception requesting for change of the room - even if it is for lower category. The alternate rooms were also stuffy with poor ventilation. It seems like a inherent problem of poor ventilation .... At 11:45 PM, the reception attendent felt sorry for me and took the pain and his own initiative to provide me a portable cooler in the room beside my bed so that I can atleast be a little comfortable... Woke up early next morning - checked out and decided never to return again to this property... It is sad as the location is fantastic and staff so nice... Hope the management addresses this with sincerity.

There are no windows in the rooms. Or they open out to the glass façade. The room design is quite odd and left us with an overwhelming sense of claustrophobia! The breakfast was terrible. The staff is polite and courteous and probably the only saving grace in this mediocre hotel.

it was really nice .....staff excellent...for small hotel service outstanding....breakfast was excellent with personal attention......the dinning room table covers should be a better choice....needso be updated

Good hotel, Quiet location. Clean room / bed and shower. In front of lake. A/C and fridge to noisy.

We really enjoyed our stay in this hotel for three days. Every thing is excellent including the cleanliness of the room , bed linen and hygiene toilets. Though the rooms are not very big , they are comfortable , one can never make a compliant about the size of the room. Breakfast menu is satisfactory. The Hotel can arrange a good dinner buffet also on the same lines of breakfast. The staff is friendly and cooperative. We will not hesitate to stay in this hotel.

From the second we walked in to the second we left we were made welcome. Any issues they addressed promptly. I would certainly go back or try one of their other hotels in the chain. My only concern was, I like to take a walk and that was a little restricted due to the hotels position. Having said that I am not certain other hotels would have been better. Hyderabad is not set up for strolls along the lake.

Reality is miles away from the pictures on the website.

Rooms are good. Restaurant is average. Not much option is available on the surroundings.

Hotel looks good but when we called for reception to clean the room no one turned up. The hotel service is disgusting and could've been better maintained. Ac is not at all working and overall experience is bad