Pueblito Escondido Luxury by Mistik

It's steps from the beach and a short walk to Mamitas, our preferred beach club. Our last visit was 4 years ago and we were surprised that there was so much seaweed washed ashore. I mean mounds & mounds of seaweed!! Rooms are clean but showing some wear. Same goes for the pool that is missing tile pieces and needing to be cleaned of stuff blowing into the water. Still, we are on holiday so we didn't mind. Concierge staff & housekeeping were excellent. The front desk staff was good, but not overtly friendly. Generally we had to initiate the greetings and smiles & we were a bit thrown off that even upon check-in after a long journey, there was no, "Welcome! How are you?" that we get at other establishments. Maybe he was having a bad day or just has a stoic personality. Still, friendliness leaves big impressions.

Loved it! Keshi, the condo manager went above and beyond the call of duty to make sure we had the best experience. Thank you, Keshi. You are so wonderful! See you next year!!!

There is construction going on right beside the hotel. You're best off to request a room on the side closer to the beach. There is plenty of space and the pool is clean.

Excellent Hotel, very close to the beach & the 5Th Ave, Restaurants & Shopping.

We just got back from 6 days at Pueblito. We stayed in a 2 bedroom unit. It was great for our family if 5. We don't like all inclusive type places or secluded resorts where you can't get out and walk to anything, so this was perfect for us. We enjoyed walking to breakfast and dinner each day. I went for a daily morning jog in 5th Avenue. Our young kids particularly enjoyed our rooftop plunge pool. The location of the hotel is nice- it is on the slightly quieter north side of Playa del Carmen, but close to many restaurants. The hotel staff was friendly and helpful. Our room was clean. We did have trouble getting extra blankets for the roll away bed and never got an extra bath or beach towel but overall we were very happy and would stay again.

Other than the steady noise, it was good. Remove the construction and other noise, improve service a tad, and this would be a truly great little property

Clean, friendly, steps from the beach, close to 5th Ave. The staff were very helpful and friendly. No real amenities on-site. Nice pools and grounds but no services. That was fine with us as we are very self sufficient. The adult only roof top pool area is great. Rooms are spacious and well kept. We even got an unexpected upgrade to a 2 bed 2 bath suite - big! There are two independent restaurants and a convenience store right there. Very handy and both restaurants were good. Within a short walk there are more restaurants, bars, and shops than you could use. It's over a mile to reach the far end by the ferry port. We walked it several times. Wi-Fi was good. Overall, worked great for us - an older, experienced couple.

The staff was always very friendly and helpful I would totally recommend this stay ! The price for the room was very good ! They provide beach towels and things like this that helps a lot ! OXO station is right there for any of your drink needs or a quick snac !

This hotel is quite good located, the room and the facilities are Ok. There is no microwave witch in or case-travelling with little kids-was kind of disappointing. The wi-fi connection in our room (101) was extremely poor, after a few days we complained with the front desk and they offer us a better service for US$ 14 per day. We have a very bad experience with the Check-out process, the front desk employee told us they detected some "stains" on one bed so they have to charge some cleaning fee (around US$ 60), I told him, Can you show me the stain?, and he reply "Sorry we can´t do it because its already clean". We request to speak with the manager and then “Mr. Aureliano” appears, he mentioned that they would charge our guarantee credit card with or without our approval. We argue how can they do that if their can´t demonstrate that we did it?, and he answer "We always charged these kind of fee without arguing with our client". They will rip you off without a proof !!!

Friendly staff good service and plenty of parking. Always willing to help. Close to beach & 5ave pedestrian st. Excellent rooftop pool.