Embassy Suites by Hilton E Peoria Riverfront Conf Center

Had a great stay the property was nice

Quality breakfast

Pool wasn't working even though I called the day before to ensure it was.

The hotel was very nice. It was clean, had courteous staff, the room was comfortable, they offer happy hour in the evening and breakfast in the morning and there was an indoor pool. Perfect for a family stay. We did have to call the concierge because a tv in our room didn’t work. A staff member attempted to fix it, but unfortunately wasn’t able to get it working. It was later in the evening so we just let it go for the night. Other than the tv, I would give the hotel an excellent review.

The Embassy Suites was known for its cleanliness and comfort; however, the room I occupied was not up to those standards. The carpet was dirty, and there was an unpleasant odor in the room.

Overall our stay was great. I took my daughter to a concert at the Peoria Civic Center. The location was VERY convenient!! Check in was easy, the room was clean, beds were comfortable and the breakfast was amazing. My biggest complaint is if you are fully booked and charging each room $12 to park, the parking lot should be taken care of and not have potholes. I normally don’t even comment on parking but with over 800 rooms, but let’s say’s 700x12= $8,400 for one night alone just for parking fees!! Let’s take care of the parking lot. As an additional $30 to your hotel budget PLUS $100 for incidental from which they take the parking fees.

Nice place

All around great facility.

Didn't get to check in, had 2 rooms booked and hotel would only acknowledge 1. Clerk would not take phone call from Orbitz representative to straighten out situation and wanted almost double the rate for the 2nd room. Absolutely no customer service -

I was unpleasantly surprised by a $12 parking fee. Usually parking is charged when there’s a shortage and/or behind a protected gate. Neither was present here. Wide open parking with plenty of spaces. It felt like a rip-off. The room was nice, basically a little apartment with a nice view of the river (we reserved river view.) It was quiet and neat. The bed wasn’t terribly comfortable, I actually ended up having shoulder pain for a couple of days. It was ok for one night.