Hampton Inn & Suites Sherman Oaks

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Staff was super nice and attentive.

The area wasn't so good but the hotel was safe and the staff were great. The staff were very accommodating because we had 2 dogs and made us feel very welcome. The security was great when we walked out dog at 2:30 am in the morning.

Loved the experience!!

Night man at the front desk was super friendly great customer service skills by the night shift man Milakho (I think I spelled his name wrong) very good experience

Great

Great location and service.

It worked for our purposes very well being conveniently located between UCLA and Universal Studios. The breakfast was nice with waffle maker and many other options. The parking was good and plenty.

Nothing to complain about re room and other amenities. The area near freeway looked a bit dodgy. But then It’s America, no-one stays in a hotel to then take walk around.

We have stayed at this location a number of times , never had serious issues or problems , but there was a FIRE at the location Thursday Morning 9/7/25. We were having Breakfast when the Fire Alarm went off . The staff in the dining area said not to worry false Alarm , we continued to eat. After 15-20 minutes the dining area staff said we should go outside , as we were exiting past the reception desk , water was flowing down from the ceiling, like Niagara Falls . There was no management at the hotel other than the reception clerk! No one directed us or informed us that there was a fire . People an hour later exiting the hotel said other than the alarm no one went door to door alerting guests . The hotel over next few days had exhaust fans all over the main floor lobby , wires Blue Xs on the floor walls and ceiling. When asked about receiving a discount for our inconvenience, they said , Contact Hotel.com