Residence Inn Phoenix Glendale Sports & Entertainment District

The room was clean and quiet. Worked out great. Thank you!

Hotel is remodeling their property. If you book through Expedia they don't send a email warning you. All of their bookings get warnings and an opportunity to change to another hotel. E offered a joke credit

Everything as advertised. Friendly and accommodating staff.

first of all there was a manager David at the front desk that was extremely rude not professional tells me who cares even if i write a bad review about the Hotel i take he must be the owner are act like he is one which i know he is just a worker of this place. he is just a real funny guy laughing at my situation which i think. its not funny at all i lost time and money he should not be not fired just be demoted i don't believe in leaving him homeless if this is his only job times are hard but this guy just has a real smart mouth. he should just be working the lowest part of that hotel work this is not a low end hotel with junkies on Van Buren . he definitely is a big kid in the inside i was promised not that i Demand a refund on my room cause being charged twice for one room on hotel.com i guess when one hotel is full they kick you out to the next one. a nightmare like David the next one with out you noticing so please check your booking people. the girl was really professional an understanding at the front desk said she would waive one room off cause we tried getting a hold of hotel .com but David the big kid wants to over ride it says no after hotel.com says they will waive it off cause i only had use one room they charged my card for two rooms i said to my wife this is a really nice place but ripping me off i cant see myself there again . i don't want the money just a apology its sad when you deal with people in charge like this

We’re happy we chose this property in Glendale. It lived up to the images seen in line. Liked my room on the second floor overlooking the pool. Morning breakfast had ample options. Highly recommend staying there.

With weather over 90 degrees we were looking forward to using the pool but we’re disappointed to find it was very dirty.

Nice property, spacious room

Didn't like that parking was very limited

The towels are rich and thick and the hotel is relatively new. The kitchens are a good size and come with full sized fridges and their own ice makers. The breakfasts are great; piping hot fluffy scrambled or boiled eggs from cage-free hens, turkey sausage and potatoes were the fare when we were there, and of course waffles. The pool was clear and lots of guests were enjoying it. The rooms were quiet and we got a great night's sleep. We came for the Post Malone concert and were close enough to walk. The hotel is a short drive from many fine restaurants, a mall and a cinema. Great Location. The staff were attentive, and the towels were rich and thick.

My first stay here in May 2025 was excellent, and I decided to stay here again. I work 24 hour shifts at a nearby hospital, and I value my sleep. The toilet was broken in the room flushing inconsistently and the handle was angled wrong. Repair no.1 came to “fix” it. I couldn’t sleep through the water running all night. After my shift, I noticed the water in the shower was lukewarm. Well… the lead repair man came to evaluate. He fixed the toilet but told me the shower was labeled backward. We only tested the water from the tub faucet. They gave me points instead of switching my room like I asked. When taking a shower, the water remains lukewarm. The bathroom floor is dirty where the men walked in their boots. I feel so uncomfortable, and I unfortunately prepaid for this mediocre experience. I have three more 24-hour shifts, and I will be showering at the hospital until this is over. I will never stay at this location again. This would be great if I was extremely hot or attending a pro ball game at the stadium. This location was great until I had a problem,