Riverside Inn & Suites Santa Cruz

The shower was broken. The knob came off when you turn on the shower and not much parking for big trucks

location to the boardwalk was exactly where I wanted to be.price was better than I expected. Will definitely come again

couldn't stay longer

The staff was friendly and helpful. Check it was simple and quick. The rooms were clean and we really enjoyed the suite having a kitchen complete with a full size fridge and stove/oven. The hotel staff allowed us to park early and keep the cars in the lot for a bit after check out which was wonderful considering the hotel is walking distance to both the boardwalk and downtown. Lastly, my security deposit was returned the same day as check out - Ive never had a hotel get it back to me so quickly.

It is an older hotel with thinner walls and near a busy intersection, but the hotel even went so far as to provide complementary earplugs.

The staff was very nice, especially the young woman who checked us in at night. The location is wonderful, easy to walk to the Boardwalk and the Pier. Parking was easy and included. And although I was initially worried it would be noisy, it was a quiet night's sleep. The bed was surprisingly comfortable. Towels were clean. The room was priced fairly for being a no-frills place to sleep and this place was good for a one night stay.

Overall, the place is run down. The room smelled musty and moldy even after airing it out and having the fan on. Our TV did not work, which didn't matter too much since we were only there for a night, but it was a nuisance. There was dust all around the framed painting above the bed, which was off-putting. The shower head was an odd nozzle-type that shot out the strongest mist I have ever encountered. It wasn't terrible, but it was weird. I didn't hate it, but I didn't like it, either.