Matachica Beach Resort and Spa

I started keeping a list of the small detail things the staff were doing as they were not expected to very personalised! I got up to 7. Such a great staff. Sadly the smell of the sargassum made it not so pleasant. Not the resorts fault but the strong winds blew in the smell. I have a feeling it was the time of year. I normally come in January. BUT the place is beautiful, well appointed and the staff are amazing. Great creative chef. Really a beautiful place.

Matachica is a very special place in the northern district of Ambergris Caye. We were looking for great service, beautiful natural surroundings, snorkeling and good food. We found all of that!! All the staff are genuinely kind and friendly. They are attentive, but not formal which made our vacation pleasurable and relaxing. I wish I knew every name of every staff member. Egar, Angelita, Chris, Julio, Car, Sher, Archie, and Josue are just a few of those who made our time so memorable. The grounds are gorgeous and very well maintained. Sargassum was constantly removed and did not bother us. The pool is lovely as are the cabanas. We snorkeled on a private tour on three mornings with Captain Mike Hancock. He is a master guide who provided us with helpful information and an amazing experience in the water. He even managed to find a manatee for us to jump in and see. We are so glad we came. Matachica is perfection in paradise!

The view is pretty. The rooms are fine No room service, the continental breakfast is worse than what i have seen. Overall over priced for what you get.

I’m amazed at the number of reviews that point out the sargassum seaweed issue but still award the hotel 5 stars. I echo all the positives of other reviewers. The hotel is welcoming, great rooms, we had beach front cabanas, great service & a good bar and restaurant. All the ingredients for a perfect beach holiday ……. apart from the beach?!? Of course it is not in the hotel’s power to control the influx of sargassum seaweed onto the beach, and they do their best to rake up as much of it each day as possible, but it is a huge negative issue. The fact is, that because of it, the beach is unusable. During our stay I didn’t see a single person sitting on the beach or swimming in the sea. The stench of the rotting weed is enough to make you gag. The sea is thick with weed & brown in colour, we were unable to swim in the sea at all during our stay. We could not sit on the beach due to the smell. It is such a dreadful shame, but had I known about the seaweed at the time of booking I would never have booked this particular hotel as sadly the beach & sea are unpleasant & we spent our days by the swimming pool, which is very nice, but we had chosen this hotel for a beach holiday. I have great sympathy for the hotel but I would strongly advise future guests not to book if they are expecting the beach to be part of their holiday. With climate change, the seasonality of this sargassum event is also changing, so beware if you are told it only affects a couple of months a year.

Struttura perfetta , coccolati dallo staff . Tornerei

Prezzi alti, poca attenzione alle allergie alimentari .

We felt so well taken care of from the moment we booked our trip. The staff was attentive, helpful, and there for anything we needed. 10 out of 10. No notes!

We had an amazing stay, perfect for a relaxing vacation. The decor, the service, the staff, the food everything was excellent.

I cannot say enough good things about Matachica. They truly take care of their guests at every moment. From the airport pickup and welcome drinks, to the send off and daily coffee deliveries, we felt like royalty the entire trip. We spent a very special 4 days at the resort and did daily activities and left feeling like family. It was hard to leave and we will be back again!