Burn Hall Hotel

Check in, staff friendliness, Breakfast.

Room was very basic, the shower was not all that good and the bed not all that comfortable.

excellent stay . The food was exceptional .

we were unable to charge are room with drinks and dinner , we had to pay as you go., it would have been easier for us to pay the bill on departure.

Bathroom, especially bath, shower and shower rail

Staff were very good and attentive. Good selection of food at breakfast

Suite Room lacked a little character.

It was close to the family we were visiting in a nearby village. Generally very quiet.

The bathrooms need generally updating. The ‘accessible’ rooms really should have wet room bathrooms and perhaps be better thought out. It did not affect materially affect our visit but could for future guests.

The hotel was in a great location in the country. Lovely and quiet. The room I had booked was a suite and it was huge. Although it seemed a bit out of date with the furniture the room itself was very clean and very comfortable. The tables in the restaurant were also outdated but that’s only a minor matter. The rest of the hotel was lovely too. The staff were amazing and very friendly people who had time for everyone. Only spent a two day break but we could have stayed longer.

The only let down for us was the breakfast. It was an English breakfast but no tomatoes or hash browns, if you wanted fried or poached eggs they had to be ordered separately. No continental options which we later found out they used to do. We did have dinner there too and I will say it was amazing and worth the money.

Clean and comfortable room

A very dated hotel which felt like you were in a 70's time warp. Staff were very mono and not motivated. Very disappointed.

Good location lunch was good. Rooms looking a bit tired

Lack of acoustic isolation