Shantara Resort Port Douglas - Adults Only Retreat

location

nothing in particular

Great comfy rooms

Very dark and crammed in, all appartments so close and towering over the pool. Only 4 pool lounges available for people who didn’t have the pool access rooms. Didn’t want to swim there

Great spot, walkable to town centre, nice hotel, good sized rooms

Beautiful accommodation. Lovely & clean. Swimming pools amazing - heated!

Our room was quite small on 2nd floor, but would have been more spacious without a round glass table & 2 chairs between bed and balcony doors. TV was installed on kitchen bench so only half of bench was able to used. I dropped an apple, which rolled under the bed, and was apalled to see how dirty it was under the bed. Plastic bag, thick dust and other bits of rubbish from prior guests. Obviously no cleaning checks in place. Pools also needed deep cleaning or repainting as had brown patches on bottom. For the number of units there was a lack of sunloungers, only the units on ground floor were catered for. Noisy when guests were outside on decks as you could hear conversations when balcony doors open, which we did not want to do day and night. Staff were helpful and friendly and the overall look of the property was great.

Location friendly staff garden so peaceful