Hotel Rivage Sorrento

The hotel is well located in a walkable area, the breakfast is good but the rooms are outdated and not comfortable, the bedsheets and towels need an improvement

Sorrento itself is beautiful! The hotel on the other hand is nice but… there is no parking, so they park your car off site and charge you extra. The rooms are very stuffy, the air conditioning does not work. I went up to the front desk and explained to them that my air conditioning is not working and that the room is very hot and stuffy, But I got no help from the front desk. They just said that the air conditioning is working according to their computer screen. When I told them to come to the room to see what I was talking about, They refused to come to the room, And never offered any other accommodations. I even asked for a fan and they refused. Another thing was the mattress it was so thin and not comfortable which really surprised me for the money they charge. Lastly I was emailed a total from the hotel and then billed $200 more than what I was quoted on the first bill. So Overall experience is not so great.

Thoroughly enjoyed our stay here. The hotel staff are lovely and helpful. The pool was great in the heat. The pool, bar, restaurant and communal areas are really nicely done. Our room clean and cool and did what we needed it to (although I was expecting something a little more lux given the rest of the hotel, the price and the pictures on the web). All in all, would recommend.

The breakfast was incredible. The staff was so friendly and accommodating. There were ants in the room and others ha the same problem.

The hotel exceeded my expectations. Very close and walkable to everything in sorrento downtown. The pool and deck chairs were great for our july stay. Pool never too crowded. Our room was very large and comfortable for our family of 4. Great stay overall

The location was great and the staff was very helpful! The room could have been a bit updated but it was a really enjoyable stay!

Hotel was clean, staff friendly, and in a perfect location! However the air conditioning was broken the day before arrival and we were not able to cool the room during the four nights of stay. While the unit was running, the room was always warm and stuffy. Otherwise, great hotel.

Great pool, sub par cleanliness

Rooms are a good size, clean and well serviced. Staff were friendly and helpful. Breakfast was good but maybe a bit more varying of items each day. Close to all the action five minute walk to main area of shops and restaurants. Pool is smaller than images portrayed but is still good. Very happy with visit

Fantastic hotel in a great location. Staff were very friendly and helpful. Definitely recommended.