Loden Hotel

Great service. From the call a few days before our arrival to the bottle of prosecco and a personal note to celebrate our wedding anniversary. The room was amazing. The Tableau restaurant and bar were prefect. Top it off with a great location. Thanks to the whole staff (the turndown service was a nice surprise too).

We arrived at 10:00am this morning after getting off a cruise. The walk from the cruise port is walkable, but on a slight hill. It took us about 15 minutes walking briskly. Once we arrived, we were greeted by two very kind staff members. David assisted us, checking us in. Since regular check-in is not until 15:00 (3:00pm), he was kind enough to store our bags including backpacks. He furthermore offered us water and/ or coffee that is readily available in the lobby. David also offered a map of Vancouver including interesting sights and restaurants around to make our trip more enjoyable. He ensured us to call once the room was ready and assured us that our bags would be moved as soon as the room is ready. Our room was ready at 14:45 (2:45pm). When we got back to the hotel, we were informed that we were upgraded from a Signature Corner Room to the Aura 1-Bedroom Suite. The Suite (1201) on the 12th floor is exquisitely furnished. We are thrilled to be staying in this wonderful Suite at the Loden Hotel. Featuring a coffee bar with seating area, TV and sofa sectional, an amazing bathroom and comfortable king-bed in a gorgeous bedroom, this suite truly has everything one could ask for. However, it is the small touches that make the stay truly special. The Loden offers a pillow menu, paying special attention to comfort and relaxation. The staff is incredibly attentive, assisting with ice for beverages or assisting with choosing coffee at the Nescafé coffee maker, and more.

I was disappointed with the hotel especially for the price. It was dated and tired.

I would stay there again over all the more well known named hotels

Great room, great service, treated like rock stars.

Central location close to Coal Harbour seawall, lots of shopping and numerous great dining options. Staff were very welcoming, friendly and helpful. Housekeeping was on par with a 5 star hotel. Valet parking was efficient. Even though the Loden is in the middle of downtown, Melville is one of the quieter streets and the hotel itself is very quiet. In-room Nespresso coffee and a small daily snack were nice touches. We had dinner at the adjacent Tableau Bar Bistro on our last evening and wished we had tried it sooner. It was so good! We will be back.

Fabulous!

The staff people were welcoming and remembered our names. They offered helpful restaurant recommendations. The bed was comfortable and I felt as if I were sleeping on a cloud. The neighborhood felt safe and was relatively central. Five stars all around.

The staff at this property is amazing! They went above and beyond to make our stay enjoyable. I would definitely stay here again and have already recommended it to friends.

I had a fantastic experience at the Loden. It is a great property and clearly very carefully designed. However what really made the experience stand out was the staff, especially the personal care and attention shown to each guest and the many thoughtful details included throughout my stay, that made me feel right at home. It’s been a long time since I had such a wonderful experience at a hotel. I will definitely return.