OUTRIGGER Waikiki Paradise Hotel

I liked that the hotel was priced well and it was very close to everything. The beach was only a block a way. We found a cute tourist shop as well, so were able to purchase souvenirs. Our car rental was just down the street. Everything seemed close.

We arrived late because our plane was delayed, so we got to the hotel about 9:00ish and there was only one person at the check in counter. It was annoying because we wanted to grab the key and get to the room as quickly as possible. But I wouldn't say the wait was that long. We were just tired.

場所

部屋が狭い　2階の部屋はまるで馬小屋 シャワーだけというのは納得してたがそのシャワースペース自体がメチャ狭い　1m四方も無い

受付のスタッフの方が良かったです。

窓からの景色

ロケーションがとても良かったのと、ホテルのどこも清潔でおしゃれでした☺️

シャワーしかなかったので、赤ちゃん連れには大変でした💦 メインストリートに近いので叫んでる人の声が聞こえてきてうるさかったです。 ただこれはホテルのせいではないです。

Central to everything could walk everywhere

Great location from shopping departments an also to the beach ⛱️ an great pool am spa an lounge chairs an free cabanas Highly recommended

Mattress medium -soft as I'm used to medium- firm but not a big deal

The location was good. Close to Waikiki beach, cafes, ABCs etc

Our initial presentation when politely asking if we could check in - it was around 11:00am was to be curtly told it would cost an extra $75.00 to check-in. We had had an early departure from our cruise ship so asked if there was somewhere we might be able to store our suitcases was again to be told curtly that would necessitate us taking the lift downstairs again to find someone who would assist us. We are in our mid 70s and have never experienced such a dismissive “welcome” to a hotel. The receptionist (Tracey) seemed more interested in talking across the reception desks to someone who was obviously a regular customer or friend. Not the welcome we were quite expecting on our first trip to Hawaii and from what we understood to be wonderful Hawaiian hospitality. Other than our initial experience we were quite happy with our stay. We booked a day trip and a Cirque de Soleil ticket through the travel desk on the main floor and received exceptional service from the girl on the desk. I think from memory her name was Jules. Maybe Tracey could learn a few things from her on how to treat customers.